Charter Bank Personal Banking Guide

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Bill Pay Payee - Company.................................................................................................... 82 Bill Pay Payee - Individual ................................................................................................... 84 Favoriting a Payee................................................................................................................ 87 Editing a Payee or External Account.................................................................................. 88 Deleting a Payee or External Account ............................................................................... 89 New Transaction .........................................................................................................90 Transferring Money Between Your Accounts................................................................... 90 Making a Loan Payment...................................................................................................... 92 Transferring Money to Another Person (P2P) .................................................................. 94 Making a Bill Pay Payment - Company - Standard Delivery............................................ 96 Making a Bill Pay Payment - Company - Rush Delivery................................................... 98 Making a Bill Pay Payment - Individual .......................................................................... 100 Editing Transfers/Payments ............................................................................................ 102 Deleting Transfers/Payments.......................................................................................... 103 Deposit Checks Remote Deposit ....................................................................................................... 104 Manage Cards Turn Card On or Off................................................................................................. 105 Card Name................................................................................................................ 106 Card Alert.................................................................................................................. 107 Temporary Spending Limit Increase ..................................................................... 108 Change PIN ............................................................................................................... 109 Report Lost or Stolen Card ..................................................................................... 110 Travel Notification.................................................................................................... 111 Enable Automatic On/Off........................................................................................ 113 Google Pay/Apple Pay ............................................................................................. 115 Reports Creating a New Report ............................................................................................ 116 Account Activity Report .................................................................................................... 116 Running an Existing Report .................................................................................... 117 Editing a Report........................................................................................................ 118 Deleting a Report ..................................................................................................... 119 Services Locations................................................................................................................... 120 Secure Message Overview ...................................................................................... 121 Sending a Secure Message ..................................................................................... 122 Submit a Form................................................................................................................... 123