Citadel Bank Online and Mobile Banking Resource Guide

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Secure Delivery Citadel verifies your identity using Secure Access Codes (SACs), which are numbered codes that are sent to you by email, phone or text. Within Security Preferences, you can make changes to your delivery preferences or add new ways we can contact you.

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In the Transfer Funds tab, click Security Preferences . 1. Click the Secure Delivery button. 2. Makes changes to a secure delivery method by clicking the

icon to make K L M N O P Q R U V W X Y Z A B C D E F G H

changes or the

icon to delete a secure delivery method.

3. Enter your new contact information and click the

icon when you are

finished to save your changes. 4. Add a new delivery contact by clicking either the New Email Address , New Phone Number or New Text Number button at the bottom of the page.

Security Preferences :Security