Citadel Bank Online and Mobile Banking Resource Guide

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Verifying A Personal External Account......................................................................38 Online Activity Overview.............................................................................................39 Using Filters........................................................................................................................... 40 Creating or Deleting Custom Views Using Favorites........................................................ 40 Canceling Transactions........................................................................................................ 41 Bill Pay Overview.......................................................................................................................42 Biller Set Up..................................................................................................................43 Change/Cancel Payments...........................................................................................47 View Bill History...........................................................................................................48 Services Money Manager. .........................................................................................................49 Reordering Checks......................................................................................................50 Text Enrollment...........................................................................................................51 Stop Payment Request...............................................................................................52 E-Documents................................................................................................................55 Preferences Account Preferences...................................................................................................56 Additional Features Overview.......................................................................................................................57 Open An Account.................................................................................................................. 57 Apply For A Loan .................................................................................................................. 57 Investments........................................................................................................................... 57 Lost/Stolen Card................................................................................................................... 57 Secure Forms........................................................................................................................ 58 Card Fraud Alerts................................................................................................................. 58 Bill Payer Preferences.......................................................................................................... 58 E-Document Preferences.................................................................................................... 58 Locations Branches and ATMs....................................................................................................59

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