Citadel Bank Online and Mobile Banking Resource Guide

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Getting Started Logging In

After your first-time enrollment, logging in is easy and only requires your login ID and password. If you are logging in using a device that you have not previously registered, you need to request a Secure Access Code (SAC).

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1. Enter your login ID and password. 2. Click the Log In button.

Note : If you enter an incorrect password too many times, your account will be temporarily locked. Call us at 800-666-0191 for assistance.

Logging Off For your security, you should always log off when you finish your online banking

session. We may also log you off due to inactivity. 1. Click the Log Off tab in the navigation menu. 2. Close your internet browser.

Getting Started: Logging In