Citizens Bank Business Banking Online User Guide

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New International Wire...............................................................................................38 Part 1: Recipient Information.............................................................................................. 39 Part 2: (Optional) Intermediary Institutions............................................................................... 41 Part 3: Schedule Wire Payment................................................................................................... 42 Part 4: Review Wire Payment....................................................................................................... 43 Part 5: Multi-Factor Authentication.................................................................................... 44 Creating a Domestic Wire Template.........................................................................45 Part 1: Recipient Information.............................................................................................. 45 Part 2: (Optional) Beneficiary and Intermediary Institutions.................................................. 47 Part 3: Template Name................................................................................................................. 48 Part 4: Review Wire Template...................................................................................................... 49 Creating an International Wire Template.................................................................50 Part 1: Recipient Information.............................................................................................. 50 Part 2: (Optional) Intermediary Institutions............................................................................... 53 Part 3: Template Name................................................................................................................. 54 Part 4: Review Wire Template...................................................................................................... 55 Initiating a Template...................................................................................................56 Part 1: Initiating a Template................................................................................................ 56 Part 2: Scheduling a Wire.................................................................................................... 57 Part 3: Reviewing a Wire...................................................................................................... 58 Editing a Wire Template.............................................................................................59 Deleting a Wire Template...........................................................................................61 Editing a Wire...............................................................................................................62 Deleting a Wire............................................................................................................63 Approving a Wire.........................................................................................................64 Rejecting a Wire...........................................................................................................65 Wire History.................................................................................................................66 Positive Pay Introduction. ................................................................................................................67 Manually Add a Check................................................................................................68 Check Upload Templates............................................................................................70 Fixed Length Template........................................................................................................ 70 Delimiter Separated Template........................................................................................... 72 Edit Upload Templates...............................................................................................74 Manually Add Checks Via Upload..............................................................................76 Managing Exceptions..................................................................................................79 Historical Decisions.....................................................................................................81

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