Citizens Bank Personal Online Banking Resource Guide

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The E-Statements feature is a great virtual filing system, which saves paper and space in your home or office by allowing you to view and store your statements electronically. To View Your Statements: Statements

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In the Services tab, click on Statements . 1. To verify that you are able to view a PDF on your computer or smart device, you will need to click the Get Code button. Your computer or device will prompt you to save a PDF, and then you can save it in an easily accessible place like your desktop or home page. You can then delete this temporary file after you complete the verification process. 2. When you open the PDF, you will see a short code. Type that code into the verification code field, then click Verify . 3. Using the drop-down menus, select the Account , Date , and Document Type for your statement, then click Get Statement.