Citizens Bank of Kansas Digital Banking Business User Guide

Getting Started5
Business Digital Banking Overview5
Sub-Users5
Companies5
Transaction Type Overview6
Logging In7
Logging Off8
Multi-Factor Authentication9
Logging Off10
DUO Mobile11
ACH13
New ACH Batch13
Part 1: Creating an ACH Batch13
Part 2: Adding an Existing Participant15
Part 3: Adding a Detailed Record16
Part 4: Finalizing the ACH Batch18
Part 5: Scheduling the ACH Batch19
Part 6: Reviewing the ACH Batch20
Part 7: Multi-Factor Authentication21
Creating an ACH Template22
Part 1: Creating an ACH Template22
Part 2: Adding an Existing Participant24
Part 3: Adding a Detail Record25
Part 4: Finalizing an ACH Template27
Part 5: Reviewing an ACH Template28
Initiating a Template29
Part 1: Initiating a Template29
Part 2: Scheduling an ACH Batch31
Part 3: Reviewing an ACH Batch32
Part 4: Multi-Factor Authentication33
Editing an ACH Template34
Deleting an ACH Template35
NACHA/ACH File Upload36
Uploading a NACHA File38
Creating a Template for Delimiter Separated File Uploads40
Editing a Template for Delimiter Separated File Uploads42
Deleting a Template for Delimiter Separated File Uploads43
Uploading a Delimiter Separated File44
Editing an ACH Batch47
Deleting an ACH Batch48
Approving an ACH Batch49
Reversing an ACH Batch50
Tax Payments52
Wires53
New Domestic Wire53
Part 1: Recipient Information54
Part 2: (Optional) Beneficiary and Intermediary Institutions55
Part 3: Schedule Wire Payment56
Part 4: Review Wire Payment57
Part 5: Multi-Factor Authentication58
New International Wire59
Part 1: Recipient Information60
Part 2: (Optional) Intermediary Institutions62
Part 3: Schedule Wire Payment63
Part 4: Review Wire Payment64
Part 5: Multi-Factor Authentication65
Creating a Domestic Wire Template66
Part 1: Recipient Information66
Part 2: (Optional) Beneficiary and Intermediary Institutions68
Part 3: Template Name69
Part 4: Review Wire Template70
Creating an International Wire Template71
Part 1: Recipient Information71
Part 2: (Optional) Intermediary Institutions74
Part 3: Template Name75
Part 4: Review Wire Template76
Initiating a Template77
Part 1: Initiating a Template77
Part 2: Scheduling a Wire78
Part 3: Reviewing a Wire79
Editing a Wire Template80
Deleting a Wire Template82
Editing a Wire83
Deleting a Wire84
Approving a Wire85
Rejecting a Wire86
Wire History87
Positive Pay88
Introduction88
Check Upload Templates89
Fixed Length Template89
Delimiter Separated Template91
Edit Upload Templates93
Manually Add a Check95
Manually Add Checks Via Upload97
Managing Exceptions100
Historical Decisions102
Reports103
Creating a New Report103
Running an Existing Report104
Editing a Report105
Deleting a Report106
Alerts107
Alerts Overview107
Custom Alerts108
Business Banking Alerts109
Security Alerts110
Turning Alerts On and Off111
Editing or Deleting Alerts112
Previous Alerts113

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