Citizens Bank of Kansas Digital Banking Business User Guide

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Getting Started Multi-Factor Authentication

Multi-Factor Authentication (MFA) is an additional security layer to validate your login to CBK’s digital banking. You can select to receive a phone call, text message, or mobile app push notification to approve your login.

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Sign in to Digital Banking at CitizensBankofKansas.com or through your mobile app. 1. Click the Let’s Get Started button. 2. (Optional) To set up a landline, click the “Use other mobile device or landline” link. 3. Use the drop-down to select a country. 4. Enter the phone number. 5. Enter a nickname. If you set up multiple phone numbers on your profile for MFA use, the nicknames will display in a drop down list for easy reference. 6. Select a device.

Getting Started: Multi-Factor Authentication