Citizens Bank of Kansas Digital Banking User Guide

11

Getting Started Out-of-Band Authentication

Authentication is an additional security layer to validate your login to CBK Digital Banking. You can select to receive a phone call, text message, or mobile app push notification to approve your login.

3

4

5

6

1

2

Sign in to Digital Banking like normal at CitizensBankofKansas.com or through your mobile app. 1. Click the Let’s Get Started button. 2. (Optional) To set up a landline, click the “Use other mobile device or landline” link. 3. Use the drop-down to select a country. 4. Enter the phone number. 5. Enter a nickname. If you set up multiple phone numbers on your profile for authentication use, the nicknames will display in a drop down list for easy reference.

Getting Started: Out-of-Band Authentication