Citizens Bank of Kansas Digital Banking User Guide

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Getting Started New User Enrollment

If you’re new to Digital Banking with CBK, you need to complete the enrollment process the first time you log in. Once you complete these few quick steps, you’ll be on your way to banking everywhere you go! 1. Type CitizensBankofKansas.com into your browser, and click the “Enroll” link. 2. Click the “Sign Up” link. 3. Click the Let’s Get Started! button. 4. Enter your personal information and click the Continue button. Note: If the information entered does not match your bank account record at CBK or if you have an old record at CBK, please call us at 855.495.2265. 5. You will be asked to answer four verification questions. 6. You can choose a second verification step by having a link sent to a known phone number or email address associated with your record at CBK. 7. Read the welcome information and click the Finish button. 8. If your identity cannot be successfully verified online, your enrollment will be automatically forwarded to our Digital Banking Team to verify your identity. 9. When your idenity has been verified, you will receive a confirmation email, which includes a link to change your username and and create your password. 10. Choose three security questions and enter the appropriate responses. 11. Finally, you will be asked to read and accept the terms and conditions of use for CBK Digital Banking.

Getting Started: New User Enrollment