Citizens Bank of Kansas Digital Banking User Guide

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Services Secure Message Overview

The Secure Message features allows you to communicate directly with our Digital Banking Team with questions about your account. Create new conversations, find replies, and even review previous conversations.

A

B

C

D

Click the Messages tab. A. Click the

icon to search and filter your messages.

B. Click on a message to open it. C. Delete an opened message by clicking the icon. D. Toggle through your messages by clicking the

icon or reply by clicking the

icons.

Services: Secure Message Overview