Citizens Business Bank Personal Online Banking Guide

Settings Account Preferences...................................................................................................78 Text Enrollment...........................................................................................................79 Address Change Request. ..........................................................................................81 Statement Delivery......................................................................................................82 Accessibility..................................................................................................................83 Locations Centers and ATMs.......................................................................................................84 Security Security Preferences...................................................................................................85 Change Password................................................................................................................. 85 Mobile Security Preferences......................................................................................86 Enabling Touch ID or Fingerprint Login............................................................................. 86 Enabling Passcode Authentication..................................................................................... 88 Disabling Passcode Authentication, Touch ID or Fingerprint Login............................... 89 Enabling Face ID. .................................................................................................................. 90 Alerts Overview............................................................................................................91 Account Alerts....................................................................................................................... 92 History Alerts. ....................................................................................................................... 93 Online Transaction Alerts.................................................................................................... 94 Reminder............................................................................................................................... 95 Security Alerts Overview.............................................................................................96 Edit Delivery Preferences. ................................................................................................... 96 Secure Message Overview. ........................................................................................97 Sending a Secure Message.........................................................................................98