Citizens National Bank Online and Mobile Banking Guide

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Logging in With FIDO Security Key When loggin in you will be prompted to complete 2FA using your FIDO security key.

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1. Insert your FIDO security key into the usb portal on your computer and click the Verify button.

Note : If you click the Verify button before your FIDO security key is inserted it will say “ cannot read security key.” Make sure the key is inserted the correct way, it may need to be flipped if it isn’t being read properly.

2. Place and hold your finger on the security key for about three seconds to verify your identity.

Security: Security Preferences