| Getting Started | 5 |
| Business Online Banking Overview | 5 |
| Sub-Users | 5 |
| Companies | 5 |
| Transaction Type Overview | 6 |
| Logging In | 7 |
| Logging Off | 8 |
| Multi-Factor Authentication | 9 |
| Logging Off | 10 |
| DUO Mobile | 11 |
| Sub-Users | 13 |
| Sub-Users Overview | 13 |
| Sub-Users Overview | 14 |
| Adding a New Sub-User | 15 |
| Editing a Sub-User | 17 |
| Part 1: Editing Sub-User Access | 18 |
| Part 2: Editing Sub-User Limits | 19 |
| Deleting a Sub-User | 20 |
| Company Management | 21 |
| Company Management Overview | 21 |
| Adding Participant to an Existing Company | 22 |
| Uploading Participants | 24 |
| Editing a Company | 25 |
| ACH | 26 |
| New ACH Batch | 26 |
| Part 1: Creating an ACH Batch | 26 |
| Part 2: Adding an Existing Participant | 28 |
| Part 3: Adding a Detailed Record | 29 |
| Part 4: Finalizing the ACH Batch | 31 |
| Part 5: Scheduling the ACH Batch | 32 |
| Part 6: Reviewing the ACH Batch | 33 |
| Part 7: Multi-Factor Authentication | 34 |
| Creating an ACH Template | 35 |
| Part 1: Creating an ACH Template | 35 |
| Part 2: Adding an Existing Participant | 37 |
| Part 3: Adding a Detail Record | 38 |
| Part 4: Finalizing an ACH Template | 40 |
| Part 5: Reviewing an ACH Template | 41 |
| Initiating a Template | 42 |
| Part 1: Initiating a Template | 42 |
| Part 2: Scheduling an ACH Batch | 44 |
| Part 3: Reviewing an ACH Batch | 45 |
| Part 4: Multi-Factor Authentication | 46 |
| Editing an ACH Template | 47 |
| Deleting an ACH Template | 48 |
| ACH File Upload | 49 |
| Creating a Template for Delimiter Separated File Uploads | 51 |
| Editing a Template for Delimiter Separated File Uploads | 53 |
| Deleting a Template for Delimiter Separated File Uploads | 54 |
| Uploading a Delimiter Separated File | 55 |
| Editing an ACH Batch | 58 |
| Deleting an ACH Batch | 59 |
| Approving an ACH Batch | 60 |
| Reversing an ACH Batch | 61 |
| Tax Payments | 63 |
| Wires | 64 |
| New Domestic Wire | 64 |
| Part 1: Recipient Information | 65 |
| Part 2: (Optional) Beneficiary and Intermediary Institutions | 66 |
| Part 3: Schedule Wire Payment | 67 |
| Part 4: Review Wire Payment | 68 |
| Part 5: Multi-Factor Authentication | 69 |
| New International Wire | 70 |
| Part 1: Recipient Information | 71 |
| Part 2: (Optional) Intermediary Institutions | 73 |
| Part 3: Schedule Wire Payment | 74 |
| Part 4: Review Wire Payment | 75 |
| Part 5: Multi-Factor Authentication | 76 |
| Creating a Domestic Wire Template | 77 |
| Part 1: Recipient Information | 77 |
| Part 2: (Optional) Beneficiary and Intermediary Institutions | 79 |
| Part 3: Template Name | 80 |
| Part 4: Review Wire Template | 81 |
| Creating an International Wire Template | 82 |
| Part 1: Recipient Information | 82 |
| Part 2: (Optional) Intermediary Institutions | 85 |
| Part 3: Template Name | 86 |
| Part 4: Review Wire Template | 87 |
| Initiating a Template | 88 |
| Part 1: Initiating a Template | 88 |
| Part 2: Scheduling a Wire | 89 |
| Part 3: Reviewing a Wire | 90 |
| Editing a Wire Template | 91 |
| Deleting a Wire Template | 93 |
| Editing a Wire | 94 |
| Deleting a Wire | 95 |
| Approving a Wire | 96 |
| Rejecting a Wire | 97 |
| Wire History | 98 |
| Positive Pay | 99 |
| Introduction | 99 |
| Manually Add a Check | 100 |
| Check Upload Templates | 102 |
| Fixed Length Template | 102 |
| Delimiter Separated Template | 104 |
| Edit Upload Templates | 106 |
| Manually Add Checks Via Upload | 108 |
| Managing Exceptions | 111 |
| Historical Decisions | 113 |
| Filters | 114 |
| Add Email Address to Receive Notifications | 114 |
| Add an Allowed Company | 115 |
| Manage Allowed Companies | 116 |
| Actions for Unlisted Companies | 117 |
| Block an ACH Item | 118 |
| Manage Blocked Items | 119 |
| Add Watch List Item | 120 |
| Manage Watch List | 121 |
| Reports | 122 |
| Creating a New Report | 122 |
| Running an Existing Report | 123 |
| Editing a Report | 124 |
| Deleting a Report | 125 |
| Alerts | 126 |
| Alerts Overview | 126 |
| Custom Alerts | 127 |
| Business Banking Alerts | 128 |
| Security Alerts | 129 |
| Turning Alerts On and Off | 130 |
| Editing or Deleting Alerts | 131 |
| Previous Alerts | 132 |