Claremont Savings Bank Online Banking Business User Guide

First page Table of contents Next page Last page
Getting Started6
Business Online Banking Overview6
Sub-Users6
Companies6
Transaction Type Overview7
Logging In8
Logging Off9
Multi-Factor Authentication10
Duo Mobile12
Sub-Users14
Sub-Users Overview14
Sub-Users Overview15
Adding a New Sub-User16
Linking Sub-Users To a Company18
Removing a Sub-User From a Company20
Editing a Sub-User22
Part 1: Editing Sub-User Access23
Part 2: Editing Sub-User Limits24
Deleting a Sub-User25
Company Management26
Company Management Overview26
Adding a Participant to an Existing Company27
Uploading Participants29
Editing a Company30
ACH31
New ACH Batch31
Part 1: Creating an ACH Batch31
Part 2: Adding an Existing Participant33
Part 3: Adding a Detail Record34
Part 4: Finalizing the ACH Batch36
Part 5: Scheduling the ACH Batch37
Part 6: Reviewing the ACH Batch38
Part 7: Multi-Factor Authentication39
Creating an ACH Template40
Part 1: Creating an ACH Template40
Part 2: Adding an Existing Participant42
Part 3: Adding a Detail Record43
Part 4: Finalizing an ACH Template45
Part 5: Reviewing an ACH Template46
Initiating a Template47
Part 1: Initiating a Template47
Part 2: Scheduling an ACH Batch49
Part 3: Reviewing an ACH Batch50
Part 4: Multi-Factor Authentication51
Editing an ACH Template52
Deleting an ACH Template53
ACH File Upload54
Creating a Template for Delimiter Separated File Uploads56
Editing a Template for Delimiter Separated File Uploads58
Deleting a Template for Delimiter Separated File Uploads59
Uploading a Delimiter Separated File60
Editing an ACH Batch63
Deleting an ACH Batch64
Approving an ACH Batch65
Reversing an ACH Batch66
Tax Payments68
NOCS/Returns69
To Correct a NOC69
To Mark a Return as Reviewed71
Wires72
New Domestic Wire72
Part 1: Recipient Information73
Part 2: (Optional) Beneficiary and Intermediary Institutions74
Part 3: Schedule Wire Payment75
Part 4: Review Wire Payment76
Part 5: Multi-Factor Authentication77
New International Wire78
Part 1: Recipient Information79
Part 2: (Optional) Intermediary Institutions81
Part 3: Schedule Wire Payment82
Part 4: Review Wire Payment83
Part 5: Multi-Factor Authentication84
Creating a Domestic Wire Template85
Part 1: Recipient Information85
Part 2: (Optional) Beneficiary and Intermediary Institutions87
Part 3: Template Name88
Part 4: Review Wire Template89
Creating an International Wire Template90
Part 1: Recipient Information90
Part 2: (Optional) Intermediary Institutions93
Part 3: Template Name94
Part 4: Review Wire Template95
Initiating a Template96
Part 1: Initiating a Template96
Part 2: Scheduling a Wire97
Part 3: Reviewing a Wire98
Editing a Wire Template99
Deleting a Wire Template101
Editing a Wire102
Deleting a Wire103
Approving a Wire104
Rejecting a Wire105
Wire History106
Positive Pay107
Introduction107
Manually Add a Check108
Check Upload Templates110
Fixed Length Template110
Delimiter Separated Template112
Edit Upload Templates114
Manually Add Checks Via Upload116
Void Previously Issued Items119
Managing Exceptions120
Historical Decisions122
Filters123
Add Email Address to Receive Notifications123
Add an Allowed Company124
Manage Allowed Companies125
Actions for Unlisted Companies126
Block an ACH Item127
Manage Blocked Items128
Manage Watch List129
Manage Watch List130
Reports131
Creating a New Report131
Running an Existing Report132
Editing a Report133
Deleting a Report134
Alerts135
Alerts Overview135
Custom Alerts136
Business Banking Alerts137
Security Alerts138
Turning Alerts On and Off139
Editing or Deleting Alerts140
Previous Alerts141

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