Claremont Savings Bank Online Banking Business User Guide

First page Table of contents Next page Last page
Getting Started5
Business Online Banking Overview5
Sub-Users5
Companies5
Transaction Type Overview6
Logging In7
Logging Off8
Multi-Factor Authentication9
Logging Off10
DUO Mobile11
Sub-Users13
Sub-Users Overview13
Sub-Users Overview14
Adding a New Sub-User15
Editing a Sub-User17
Part 1: Editing Sub-User Access18
Part 2: Editing Sub-User Limits19
Deleting a Sub-User20
Company Management21
Company Management Overview21
Adding Participant to an Existing Company22
Uploading Participants24
Editing a Company25
ACH26
New ACH Batch26
Part 1: Creating an ACH Batch26
Part 2: Adding an Existing Participant28
Part 3: Adding a Detailed Record29
Part 4: Finalizing the ACH Batch31
Part 5: Scheduling the ACH Batch32
Part 6: Reviewing the ACH Batch33
Part 7: Multi-Factor Authentication34
Creating an ACH Template35
Part 1: Creating an ACH Template35
Part 2: Adding an Existing Participant37
Part 3: Adding a Detail Record38
Part 4: Finalizing an ACH Template40
Part 5: Reviewing an ACH Template41
Initiating a Template42
Part 1: Initiating a Template42
Part 2: Scheduling an ACH Batch44
Part 3: Reviewing an ACH Batch45
Part 4: Multi-Factor Authentication46
Editing an ACH Template47
Deleting an ACH Template48
ACH File Upload49
Creating a Template for Delimiter Separated File Uploads51
Editing a Template for Delimiter Separated File Uploads53
Deleting a Template for Delimiter Separated File Uploads54
Uploading a Delimiter Separated File55
Editing an ACH Batch58
Deleting an ACH Batch59
Approving an ACH Batch60
Reversing an ACH Batch61
Tax Payments63
Wires64
New Domestic Wire64
Part 1: Recipient Information65
Part 2: (Optional) Beneficiary and Intermediary Institutions66
Part 3: Schedule Wire Payment67
Part 4: Review Wire Payment68
Part 5: Multi-Factor Authentication69
New International Wire70
Part 1: Recipient Information71
Part 2: (Optional) Intermediary Institutions73
Part 3: Schedule Wire Payment74
Part 4: Review Wire Payment75
Part 5: Multi-Factor Authentication76
Creating a Domestic Wire Template77
Part 1: Recipient Information77
Part 2: (Optional) Beneficiary and Intermediary Institutions79
Part 3: Template Name80
Part 4: Review Wire Template81
Creating an International Wire Template82
Part 1: Recipient Information82
Part 2: (Optional) Intermediary Institutions85
Part 3: Template Name86
Part 4: Review Wire Template87
Initiating a Template88
Part 1: Initiating a Template88
Part 2: Scheduling a Wire89
Part 3: Reviewing a Wire90
Editing a Wire Template91
Deleting a Wire Template93
Editing a Wire94
Deleting a Wire95
Approving a Wire96
Rejecting a Wire97
Wire History98
Positive Pay99
Introduction99
Manually Add a Check100
Check Upload Templates102
Fixed Length Template102
Delimiter Separated Template104
Edit Upload Templates106
Manually Add Checks Via Upload108
Managing Exceptions111
Historical Decisions113
Reports114
Creating a New Report114
Running an Existing Report115
Editing a Report116
Deleting a Report117
Alerts118
Alerts Overview118
Custom Alerts119
Business Banking Alerts120
Security Alerts121
Turning Alerts On and Off122
Editing or Deleting Alerts123
Previous Alerts124

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