Claremont Savings Bank Online Banking Business User Guide
First page
Table of contents
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Getting Started
5
Business Online Banking Overview
5
Sub-Users
5
Companies
5
Transaction Type Overview
6
Logging In
7
Logging Off
8
Multi-Factor Authentication
9
Logging Off
10
DUO Mobile
11
Sub-Users
13
Sub-Users Overview
13
Sub-Users Overview
14
Adding a New Sub-User
15
Editing a Sub-User
17
Part 1: Editing Sub-User Access
18
Part 2: Editing Sub-User Limits
19
Deleting a Sub-User
20
Company Management
21
Company Management Overview
21
Adding Participant to an Existing Company
22
Uploading Participants
24
Editing a Company
25
ACH
26
New ACH Batch
26
Part 1: Creating an ACH Batch
26
Part 2: Adding an Existing Participant
28
Part 3: Adding a Detailed Record
29
Part 4: Finalizing the ACH Batch
31
Part 5: Scheduling the ACH Batch
32
Part 6: Reviewing the ACH Batch
33
Part 7: Multi-Factor Authentication
34
Creating an ACH Template
35
Part 1: Creating an ACH Template
35
Part 2: Adding an Existing Participant
37
Part 3: Adding a Detail Record
38
Part 4: Finalizing an ACH Template
40
Part 5: Reviewing an ACH Template
41
Initiating a Template
42
Part 1: Initiating a Template
42
Part 2: Scheduling an ACH Batch
44
Part 3: Reviewing an ACH Batch
45
Part 4: Multi-Factor Authentication
46
Editing an ACH Template
47
Deleting an ACH Template
48
ACH File Upload
49
Creating a Template for Delimiter Separated File Uploads
51
Editing a Template for Delimiter Separated File Uploads
53
Deleting a Template for Delimiter Separated File Uploads
54
Uploading a Delimiter Separated File
55
Editing an ACH Batch
58
Deleting an ACH Batch
59
Approving an ACH Batch
60
Reversing an ACH Batch
61
Tax Payments
63
Wires
64
New Domestic Wire
64
Part 1: Recipient Information
65
Part 2: (Optional) Beneficiary and Intermediary Institutions
66
Part 3: Schedule Wire Payment
67
Part 4: Review Wire Payment
68
Part 5: Multi-Factor Authentication
69
New International Wire
70
Part 1: Recipient Information
71
Part 2: (Optional) Intermediary Institutions
73
Part 3: Schedule Wire Payment
74
Part 4: Review Wire Payment
75
Part 5: Multi-Factor Authentication
76
Creating a Domestic Wire Template
77
Part 1: Recipient Information
77
Part 2: (Optional) Beneficiary and Intermediary Institutions
79
Part 3: Template Name
80
Part 4: Review Wire Template
81
Creating an International Wire Template
82
Part 1: Recipient Information
82
Part 2: (Optional) Intermediary Institutions
85
Part 3: Template Name
86
Part 4: Review Wire Template
87
Initiating a Template
88
Part 1: Initiating a Template
88
Part 2: Scheduling a Wire
89
Part 3: Reviewing a Wire
90
Editing a Wire Template
91
Deleting a Wire Template
93
Editing a Wire
94
Deleting a Wire
95
Approving a Wire
96
Rejecting a Wire
97
Wire History
98
Positive Pay
99
Introduction
99
Manually Add a Check
100
Check Upload Templates
102
Fixed Length Template
102
Delimiter Separated Template
104
Edit Upload Templates
106
Manually Add Checks Via Upload
108
Managing Exceptions
111
Historical Decisions
113
Filters
114
Add Email Address to Receive Notifications
114
Add an Allowed Company
115
Manage Allowed Companies
116
Actions for Unlisted Companies
117
Block an ACH Item
118
Manage Blocked Items
119
Add Watch List Item
120
Manage Watch List
121
Reports
122
Creating a New Report
122
Running an Existing Report
123
Editing a Report
124
Deleting a Report
125
Alerts
126
Alerts Overview
126
Custom Alerts
127
Business Banking Alerts
128
Security Alerts
129
Turning Alerts On and Off
130
Editing or Deleting Alerts
131
Previous Alerts
132
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