Claremont Savings Bank Online Banking Business User Guide

Getting Started5
Business Online Banking Overview5
Sub-Users5
Companies5
Transaction Type Overview6
Logging In7
Logging Off8
Multi-Factor Authentication9
Logging Off10
DUO Mobile11
Sub-Users13
Sub-Users Overview13
Sub-Users Overview14
Adding a New Sub-User15
Editing a Sub-User17
Part 1: Editing Sub-User Access18
Part 2: Editing Sub-User Limits19
Deleting a Sub-User20
Company Management21
Company Management Overview21
Adding Participant to an Existing Company22
Uploading Participants24
Editing a Company25
ACH26
New ACH Batch26
Part 1: Creating an ACH Batch26
Part 2: Adding an Existing Participant28
Part 3: Adding a Detailed Record29
Part 4: Finalizing the ACH Batch31
Part 5: Scheduling the ACH Batch32
Part 6: Reviewing the ACH Batch33
Part 7: Multi-Factor Authentication34
Creating an ACH Template35
Part 1: Creating an ACH Template35
Part 2: Adding an Existing Participant37
Part 3: Adding a Detail Record38
Part 4: Finalizing an ACH Template40
Part 5: Reviewing an ACH Template41
Initiating a Template42
Part 1: Initiating a Template42
Part 2: Scheduling an ACH Batch44
Part 3: Reviewing an ACH Batch45
Part 4: Multi-Factor Authentication46
Editing an ACH Template47
Deleting an ACH Template48
ACH File Upload49
Creating a Template for Delimiter Separated File Uploads51
Editing a Template for Delimiter Separated File Uploads53
Deleting a Template for Delimiter Separated File Uploads54
Uploading a Delimiter Separated File55
Editing an ACH Batch58
Deleting an ACH Batch59
Approving an ACH Batch60
Reversing an ACH Batch61
Tax Payments63
Wires64
New Domestic Wire64
Part 1: Recipient Information65
Part 2: (Optional) Beneficiary and Intermediary Institutions66
Part 3: Schedule Wire Payment67
Part 4: Review Wire Payment68
Part 5: Multi-Factor Authentication69
New International Wire70
Part 1: Recipient Information71
Part 2: (Optional) Intermediary Institutions73
Part 3: Schedule Wire Payment74
Part 4: Review Wire Payment75
Part 5: Multi-Factor Authentication76
Creating a Domestic Wire Template77
Part 1: Recipient Information77
Part 2: (Optional) Beneficiary and Intermediary Institutions79
Part 3: Template Name80
Part 4: Review Wire Template81
Creating an International Wire Template82
Part 1: Recipient Information82
Part 2: (Optional) Intermediary Institutions85
Part 3: Template Name86
Part 4: Review Wire Template87
Initiating a Template88
Part 1: Initiating a Template88
Part 2: Scheduling a Wire89
Part 3: Reviewing a Wire90
Editing a Wire Template91
Deleting a Wire Template93
Editing a Wire94
Deleting a Wire95
Approving a Wire96
Rejecting a Wire97
Wire History98
Positive Pay99
Introduction99
Manually Add a Check100
Check Upload Templates102
Fixed Length Template102
Delimiter Separated Template104
Edit Upload Templates106
Manually Add Checks Via Upload108
Managing Exceptions111
Historical Decisions113
Filters114
Add Email Address to Receive Notifications114
Add an Allowed Company115
Manage Allowed Companies116
Actions for Unlisted Companies117
Block an ACH Item118
Manage Blocked Items119
Add Watch List Item120
Manage Watch List121
Reports122
Creating a New Report122
Running an Existing Report123
Editing a Report124
Deleting a Report125
Alerts126
Alerts Overview126
Custom Alerts127
Business Banking Alerts128
Security Alerts129
Turning Alerts On and Off130
Editing or Deleting Alerts131
Previous Alerts132

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