Climate First Bank Business User Help Guide

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Positive Pay Check Postive Pay

Positive Pay is Climate First Bank’s fraud prevention site.

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In the sidebar, click Positive Pay . 1. Click the Proceed button. 2. Click the Transaction View tab.

3. Locate the transaction you would like to approve or cancel. 4. Click the button under “Manage” and select Return or Pay . a. If “Pay All” has been chosen as the default, the current status will be “Pay System”, only items needing return must be managed. If no decisions are made all items will be paid. b. If “Return All” has been chosen as the default, the current status will be “Return System”, only items needing to be paid must be managed. If no decisions are made all will be returned.

Note : At approximately 8:00 am, Notices are sent to Positive Pay Clients with pending items to decision. Clients have until 10:30 to decision their items within Online Banking. At 10:31 am the Positive Pay system updates the decisions to the Phoenix Recon items.

Positive Pay: Check Postive Pay