Columbia Bank: A quick and easy guide to using Columbia Connect for personal digital banking.

4

Table of Contents Getting Started

New User Enrollment....................................................................................................6 Logging In.......................................................................................................................7 Logging Off.............................................................................................................................. 7 Resetting A Forgotten Password.................................................................................8 Home Page Home Page Overview..................................................................................................10 Account Summary Overview............................................................................................... 11 Account Details Overview...........................................................................................12 Quick Transfer.............................................................................................................14 Account Grouping.......................................................................................................15 Editing a Group Name......................................................................................................... 16 Deleting a Group.................................................................................................................. 16 Security Protecting Your Information......................................................................................17 General Guidelines............................................................................................................... 17 User ID and Password......................................................................................................... 17 Fraud Prevention.................................................................................................................. 17 Security Preferences...................................................................................................18 Change Password................................................................................................................. 18 Change User ID..................................................................................................................... 19 Secure Delivery..................................................................................................................... 20 Mobile Security Preferences......................................................................................21 Enabling Touch ID or Fingerprint Login............................................................................. 21 Disabling Passcode Touch ID or Fingerprint Login.......................................................... 23 Alerts Overview............................................................................................................24 Date Alerts............................................................................................................................. 25 Account Alerts....................................................................................................................... 26 History Alerts........................................................................................................................ 27 Online Transaction Alerts.................................................................................................... 28 Security Alerts Overview.............................................................................................29 Edit Delivery Preferences.................................................................................................... 29 Secure Message Overview. ........................................................................................30 Sending a Secure Message.........................................................................................31 Transaction Types Moving Money Overview............................................................................................32