Community Bank of the Bay User Guide

First page Table of contents Next page Last page

Getting Started	5
Business Online Banking Overview	5
Company Administration	5
Logging In	6
Home	7
Home Overview	7
Accounts	8
Account Details Overview	8
Alerts	10
Alerts Overview	10
Create a New Alert	11
Edit an Alert	12
Delete an Alert	13
Contact Options	14
Add an Email	15
Activate an Email	15
Add a Mobile Number	16
Activate a Mobile Number	16
Do Not Disturb	16
Edit Do Not Disturb	17
Delete Do Not Disturb	17
Secure Inbox	18
Profile	19
Resetting Your Password	19
Editing Challenge Questions	20
Tokens	21
Editing Your Token	21
Deleting Your Token	22
Adding A New Device	23
Internal Transfers	26
New Transfer	26
Issued Transfers	28
Edit a Transfer	28
Delete a Transfer	30
ACH	31
New Payment	31
New Collection	34
ACH File Import	38
NACHA Files	40
Non-NACHA Files	42
ACH Activity	46
Copy an ACH Transaction	46
Edit an ACH Transaction	47
Delete an ACH Transaction	48
Create a ACH Payment Template	49
Create a ACH Collection Template	52
Edit a Template Group	55
Edit an ACH Template	56
Delete an ACH Template	57
Use an ACH Template	58
ACH Activity Reports	59
ACH Template Reports	60
Wires	61
New Domestic Wire	61
Digital Signature	63
New International Wire	64
Digital Signature	66
New Domestic Correspondent Wire	67
Digital Signature	70
New International Correspondent Wire	71
Digital Signature	74
New Wire Transfer Using Existing Transfer	75
Import Wire Transfer	77
Changing Wire Transfer	78
Deleting Wire Transfer	79
Create a Wire Template	80
Domestic Wire Template	81
International Wire Template	82
Domestic Correspondent Wire Template	84
International Correspondent Wire Template	86
Editing a Wire Template	88
Deleting a Wire Template	89
Wire Via Template	90
Digital Signature	91
Import Wire Using Template	92
Multiple Wire Transfer Using Template	93
Bill Pay	94
Overview	94
Adding a Bill	95
Known Company	95
Unknown Company	97
Person	98
Editing a Biller	99
Deleting a Biller	100
Editing Pending Payments	105
Cancel Pending Payments	106
Viewing Transaction Details	107
Single Transaction	107
Creating a Reminder	108
Editing Reminders	110
Deleting Reminders	111
Checks & Deposits	112
Stop Payments - Single Check	112
Stop Payments - Multiple Checks	114
Positive Pay	115
Overview	115
Item Review	116
Import Templates	118
Add Template	118
Edit Template	120
Delete Template	121
Import a File	122
Import Exceptions	123
Items	124
Add an Item	125

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