Country Bank Business Customer Digital Banking Admin Guide

Getting Started5
Logging In5
Authentication6
Business Online Banking Overview7
Users7
Recipients7
Transaction Type Overview8
Business Online Banking Transaction Types8
Business Banking9
Manage Users Overview9
User Management Overview10
Desktop10
Adding a New User11
Mobile14
Approving New Users15
Editing Users16
User Details Tab17
Accounts Tab17
Money Movement Tab17
Business Payments Tab18
3rd Party Tab19
Independent Services Tab20
Restricting User Access21
Disable/Enable a User21
Unlocking a User22
HRT (High Risk Transaction) Processing Configuration23
Reseting a User’s Password24
Disable User25
Secure Message Overview26
Sending a Secure Message27
Create Payment28
Add Recipient30
ACH - Recipient Account Detail31
ACH & Wire - Receiving Bank Detail33
ACH & Wire - Receiver and Intermediary Detail36
Domestic Wire - Receiving Bank Detail37
Domestic Wire - Receiver and Intermediary Detail39
International Wires Only - Beneficiary Bank Detail40
International Wires Only - Receiver and Intermediary Detail42
Review43
Editing a Recipient44
Deleting a Payee45
Create Batch Payee List46
Desktop48
Mobile Add Recipients50
Mobile Create Payment51
Import Batch from File52
Import ACH File52
Import Delimited File54
Import Fixed Length File58
Create Payment61
Create a Payment61
One-time Payment65
Make Batch Payment66
Tax Payment69
ACH Batch Upload71
Editing a Batch75
Deleting a Batch76
Pay Again77
Pending78
Editing a Transaction79
Deleting a Transaction79
Viewing, Approving or Denying a Transaction80
Desktop80
Mobile82
Account Reporting83
Creating a New Report83
Deleting an Existing Report84
Editing an Existing Report85
Running an Existing Report86
Check Positive Pay87
Introduction87
Manually Add a Check88
Manually Add Checks Via Upload89
View Checks Issued91
Managing Exceptions93
ACH Positive Pay95
Introduction95
ACH Positive Pay Process95
ACH Account Rules96
Create an ACH Account Rule96
Edit ACH Account Rule97
Delete ACH Account Rule98
ACH Company Rules99
Manage Company Rules101
ACH Company Rules102
Services104
Stop Payment Request104
Single Check104
Range of Checks105
About Us106

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