Country Bank Business Customer Digital Banking User Guide

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Table of Contents Getting Started

Logging In.......................................................................................................................4 Authentication. ..............................................................................................................5 Business Online Banking Overview.............................................................................6 Users........................................................................................................................................ 6 Recipients................................................................................................................................ 6 Transaction Type Overview..........................................................................................7 Business Online Banking Transaction Types...................................................................... 7 Secure Message Overview...........................................................................................8 Sending a Secure Message...........................................................................................9 Create Payment...........................................................................................................10 Add Recipient........................................................................................................................ 11 ACH - Recipient Account Detail........................................................................................... 12 ACH & Wire - Receiving Bank Detail................................................................................... 14 ACH & Wire - Receiver and Intermediary Detail....................................................................... 17 Domestic Wire - Receiving Bank Detail.............................................................................. 18 Domestic Wire - Receiver and Intermediary Detail.......................................................... 20 Review.................................................................................................................................... 21 Editing a Payee.............................................................................................................22 Deleting a Payee..........................................................................................................23 Create Batch Payee List..............................................................................................24 Desktop. ................................................................................................................................ 26 Mobile.................................................................................................................................... 28 Import Batch from File................................................................................................30 Import ACH File..................................................................................................................... 30 Import Delimited File........................................................................................................... 32 Import Fixed Length File...................................................................................................... 36 Create Payment..........................................................................................................39 Create a Payment................................................................................................................. 39 One-time Payment - Input Payee and Payment - Payee Information............................ 42 Make Batch Payment........................................................................................................... 43 Tax Payment................................................................................................................46 ACH Batch Upload.......................................................................................................48 Editing a Batch.............................................................................................................52 Deleting a Batch..........................................................................................................53 Pay Again......................................................................................................................54