Country Bank Consumer Digital Banking User Guide
First page
Table of contents
Next page
Last page
Getting Started
7
Desktop
7
Mobile
8
Logging Off
8
Retrieve a Forgotten Username
9
Resetting a Forgotten Password
10
Getting Started
11
User Enrollment
11
New User
11
Accounts Page
12
Accounts Page Overview
12
Desktop
12
Desktop Account Details
13
Mobile
14
Desktop Account Preferences
16
Edit Nickname
16
Hide Account
17
Unhide Account
17
Mobile Account Preferences
18
Edit Nickname
18
Hide Account
19
Unhide Account
19
Viewing a Transaction Image
20
Desktop
20
Mobile
21
Attaching an Image to a Transaction
22
Desktop
22
Mobile
23
Security
24
Protecting Your Information
24
General Guidelines
24
Login ID and Password
24
Fraud Prevention
24
Alerts Overview
25
Desktop Delivery Preferences
25
Mobile Delivery Preferences
26
Editing Alerts
27
Security Alerts
27
Account Alerts
28
Secure Message Overview
29
Sending a Secure Message
30
Mobile Security
31
Enabling Touch ID, Fingerprint Login or Face ID
31
Enabling PIN Login
34
Transactions
36
Transfers
36
Create Template for Transfers
37
Managing Transfers
38
Check Deposit
39
Viewing Check Deposit History
40
Loan Payments & Transfers
41
Creating a Template
41
Transfer Money
43
Managing Loan Payments and Transfers
45
Editing or Deleting Templates
46
Pay a Customer
47
Adding a Payee
47
Deleting a Payee
48
Sending Money
49
Viewing Payment Details
50
Enhanced Bill Pay
51
Bill Pay Overview
51
Creating a Payee
51
Editing a Payee
53
Deleting a Payee
54
Schedule Payments
55
Desktop
55
Mobile
56
Recurring Payments
57
Desktop
57
Mobile
58
Editing a Payment
59
Deleting a Payment
60
Picture Pay- Desktop
61
Picture Pay- Mobile
62
Pay Someone
63
External Transfers
65
Adding an External Account
65
Verifying an External Account
66
Transferring Money
67
Updating Preferences
68
Services
69
Stop Payment Request
69
Single Check
69
Range of Checks
71
Mobile Manage Cards
73
Disabling or Enabling a Card
73
Merchant Controls
74
Spending Controls
75
Transaction Controls
76
Travel and Location Controls
77
Desktop Manage Cards
78
Disabling or Enabling a Card
78
Merchant Controls
79
Spending Controls
80
Transaction Controls
81
Travel and Location Controls
82
Statement Delivery
83
Profile
85
Settings
86
Changing Account Order
86
Text Banking Enrollment
87
Desktop
87
Mobile
88
Desktop
90
Mobile
91
Contact Us
92
Important Phone Numbers
92
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