Country Bank Consumer Digital Banking User Guide

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Table of Contents Getting Started

Desktop. .................................................................................................................................. 7 Mobile...................................................................................................................................... 8 Logging Off.............................................................................................................................. 8 Retrieve a Forgotten Username..................................................................................9 Resetting a Forgotten Password................................................................................10 Getting Started User Enrollment...........................................................................................................11 New User............................................................................................................................... 11 Accounts Page Accounts Page Overview............................................................................................12 Desktop. ................................................................................................................................ 12 Desktop Account Details .................................................................................................... 13 Mobile.................................................................................................................................... 14 Desktop Account Preferences...................................................................................16 Edit Nickname....................................................................................................................... 16 Hide Account......................................................................................................................... 17 Unhide Account.................................................................................................................... 17 Mobile Account Preferences......................................................................................18 Edit Nickname....................................................................................................................... 18 Hide Account......................................................................................................................... 19 Unhide Account.................................................................................................................... 19 Viewing a Transaction Image.....................................................................................20 Desktop. ................................................................................................................................ 20 Mobile.................................................................................................................................... 21 Attaching an Image to a Transaction........................................................................22 Desktop. ................................................................................................................................ 22 Mobile.................................................................................................................................... 23 Security Protecting Your Information......................................................................................24 General Guidelines............................................................................................................... 24 Login ID and Password........................................................................................................ 24 Fraud Prevention.................................................................................................................. 24 Alerts Overview............................................................................................................25 Desktop Delivery Preferences............................................................................................ 25 Mobile Delivery Preferences............................................................................................... 26