CrossFirst Bank Consumer Guide

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Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login You can disable Passcode Authentication, Fingerprint, or Facial Recognition Login if you no longer prefer to utilize them. When all features are disabled, you can sign in to your digital banking using your user ID and password.

1

Apple ®

Android TM

2 Sign in to CrossFirst Bank’s Mobile app and tap the Menu button. In the Settings tab, tap Touch/Face ID . 1. Toggle the Passcode , Touch/Face ID or Fingerprint Login switch from “On” to “Off.” 2. Tap the Yes button to disable the feature.

Security: Mobile Security Preferences