Denali Personal Online Banking User Guide

Services

Stop Payment

Using Online Banking with Denali, you can initiate a stop payment request from any device. Visit Activity Center to review the status of your request. The stop payment will remain in effect for six months. Contact Denali at 907-257-7200, option 3 or 800-764-1123, option 3 for current fees. To Initiate a Stop Payment Request:

Click on the Stop Payment tab. 1. Choose request type; single or multiple checks. 2. Click on each category header on the left to select an account, enter a check number, and choose the date of the check. 3. When entering the check amount, be sure to click Save . 4. When completed, click Send Request .

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