Durden Banking Company Digital Banking Consumer User Guide

First page Table of contents Next page Last page

Getting Started	3
New User Enrollment	8
Logging In	9
Multi-Factor Authentication	11
Logging Off	12
Duo Mobile	13
Resetting a Forgotten Password	15
Retrieve a Forgotten Username	16
Accounts	17
Dashboard Overview	17
Account Details Overview	19
Transaction Details	21
Adding a New Account	23
Adding an Account to Money Manager	24
Adding an External Account	25
Bank Approval	26
Transaction Challenge	27
Verifying an External Account	28
Editing Favorite Accounts	29
Organize Dashboard	30
Reorder Accounts	30
Rename Accounts	31
Hide/Unhide Accounts	32
Hide/Unhide Dashboard Tiles	33
App Appearance	34
Favorite Payees	35
Selecting Favorite Payees	35
Money Manager	36
Initial Setup	36
Tagging Transactions	37
Splitting a Transaction	39
Money Manager Dashboard	41
Spending by Category	42
Budget	44
Adding Budgets	45
Managing Budgets	46
Add a Budget Alert	48
Cashflow Overview	49
Add a Bill or Income	50
Configure Accounts	51
Bills and Income	52
Net Worth	53
Add an Unlinked Asset or Debt	54
Goals	55
Adding Goals	56
Save for Goals	56
Pay Off Goals	57
Add a Goal Alert	58
Managing Goals	59
Security	60
Protecting Your Information	60
General Guidelines	60
Login ID and Password	60
Fraud Prevention	60
Login Settings	61
Change Username	61
Change Password	62
Change Security Questions	63
Recent Logins	64
Mobile Security Preferences	65
Enabling Biometric Sign-In	65
Enabling FaceID	66
Enabling PIN Login	67
Alerts	68
Alerts Overview	68
Custom Alerts	69
Bill Pay Alerts	70
Security Alerts	71
Money Manager Alerts	72
Turning Alerts On and Off	73
Editing or Deleting Alerts	74
Previous Alerts	75
Move Money	76
Move Money Overview	76
Bill Pay Enrollment	77
Adding a Payee	79
Person to Person Payee	79
Bill Pay Payee - Company	81
Bill Pay Payee - Individual	83
Favoriting a Payee	86
Editing a Payee	87
Deleting a Payee	88
New Transaction	89
Transferring Money Between Your Accounts	89
Making a Loan Payment	91
Transferring Money to Another Person (P2P)	94
Making a Bill Pay Payment	96
Editing Transfers/Payments	98
Skip Transfers/Payments	99
Deleting Transfers/Payments	100
Deposit Checks	101
Remote Deposit	101
Manage Cards	102
Turn Card On or Off	102
Card Name	103
Card Alert	104
Temporary Spending Limit Increase	105
Change PIN	106
Report Lost or Stolen Card	107
Travel Notification	108
Enable Automatic On/Off	110
Google Pay/Apple Pay	112
Reports	113
Creating a New Report	113
Account Activity Report	113
Running an Existing Report	114
Editing a Report	115
Deleting a Report	116
Services	117
Locations	117
Secure Message Overview	118
Sending a Secure Message	119
Submit a Form	120
Documents	121
Document Enrollment	121
Viewing Documents	122
Stop Payment	123
Single Check	123
Multiple Checks	125
ACH	127
Settings	130
Contact Settings	130
Adding a New Phone	130
Editing a Phone	131
Deleting a Phone	132
Editing an Email Address	133

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