Elderton State Bank Personal Digital Banking Guide

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Table of Contents Getting Started

User Enrollment.............................................................................................................8 New User................................................................................................................................. 8 Desktop. .................................................................................................................................. 9 Mobile.................................................................................................................................... 10 Logging Off............................................................................................................................ 10 Resetting a Forgotten Username. .............................................................................11 Resetting a Forgotten Password................................................................................12 Accounts Page Accounts Page Overview. ...........................................................................................13 Desktop. ................................................................................................................................ 13 Mobile.................................................................................................................................... 15 Desktop Account Preferences. ..................................................................................17 Edit Nickname....................................................................................................................... 17 Hide Account......................................................................................................................... 18 Unhide Account.................................................................................................................... 18 Mobile Account Preferences......................................................................................19 Edit Nickname....................................................................................................................... 19 Hide Account......................................................................................................................... 20 Unhide Account.................................................................................................................... 20 Viewing a Transaction Image.....................................................................................21 Desktop. ................................................................................................................................ 21 Mobile.................................................................................................................................... 22 Attaching an Image to a Transaction........................................................................23 Desktop. ................................................................................................................................ 23 Mobile.................................................................................................................................... 24 Account Reporting.......................................................................................................25 Creating a New Report. ....................................................................................................... 25 Deleting an Existing Report................................................................................................. 26 Editing an Existing Report. .................................................................................................. 27 Running an Existing Report................................................................................................. 28 Security Protecting Your Information......................................................................................29 General Guidelines............................................................................................................... 29 Login ID and Password........................................................................................................ 29 Fraud Prevention.................................................................................................................. 29 Alerts Overview............................................................................................................30 Desktop Delivery Preferences. ........................................................................................... 30 Mobile Delivery Preferences............................................................................................... 31