Equity Bank Online Banking User Guide

Getting Started8
New User Enrollment8
Logging Off10
Resetting a Forgotten Password11
Home Page13
Home Page Overview13
Account Summary Overview15
Account Details Overview16
Quick Transfer18
Account Nickname19
Account Grouping20
Editing a Group Name21
Deleting a Group21
Security22
Protecting Your Information22
General Guidelines22
Login ID and Password22
Fraud Prevention22
Security Preferences23
Change Password23
Change Login ID24
Secure Delivery25
Mobile Security Preferences26
Enabling Touch ID or Fingerprint Login26
Enabling Passcode Authentication28
Disabling Passcode Authentication, Touch ID or Fingerprint Login29
Enabling Face ID30
Apple® Watch31
Apple® Watch Setup31
Viewing Balances and Transactions31
Alerts Overview32
Account Alerts33
History Alerts34
Online Transaction Alerts35
Reminders36
Security Alerts Overview37
Editing Delivery Preferences37
Enabling and Disabling Push Notifications38
Secure Message Overview39
Sending a Secure Message40
Transaction Types41
Moving Money Overview41
Transactions43
Funds Transfer43
Person to Person Transfer45
Linking Someone’s Equity Bank Account45
Single Transfers Between Equity Bank Accounts46
Adding a Personal External Account47
Verifying a Personal External Account48
Loan Payment49
Activity Center Overview51
Using Filters52
Creating or Deleting Custom Views Using Favorites52
Editing Transactions53
Canceling Transactions54
Integrated Bill Pay55
Bill Pay Overview55
Creating a Payee55
Editing a Payee57
Deleting a Payee58
Making a Single Payment59
Paying Multiple Bills60
Payment Activity61
Cancel a Pending Payment62
Advanced Bill Payment63
Payments Overview63
Hiding or Unhiding Payees from Payment Screen64
Creating a Payee Overview65
Creating a Payee: Company66
Creating a Payee: Person68
Part 1 of 3: Choosing Payee and Payment Method68
Part 2 of 3: Adding Payee Information69
Part 3 of 3: Keyword (Email Only) and One-Time Activation Code70
Editing a Payee71
Deleting a Payee72
Scheduling Payments73
Rush Delivery74
Recurring Payments76
Editing Payments77
Skipping Payments78
Canceling Payments79
Setting Up eBills80
Adding an Account81
Editing an Account82
Deleting an Account83
Editing Personal Information84
Editing Alerts85
Categories86
Editing a Category87
Deleting a Category88
Personal Financial Management89
Initial Setup89
Linking an Account89
Unlinking an Account90
Categorizing Transactions91
Splitting a Transaction92
Online Banking Home Page93
Net Worth Overview94
Budgets Overview95
Auto-generated Budgets96
Budgets From Scratch96
Editing or Deleting a Budget97
Managing Budgets98
Spending Overview99
Spending: Recategorizing a Transaction100
Trends Overview102
Debts Overview103
Services104
Stop Payment Request104
Single Check104
Multiple Checks105
Mobile Deposit Enrollment106
Mobile Deposits107
Check Reorder108
CardSwap109
Getting Started109
Overview111
Settings112
Account Preferences112
Contact Information113
Accessibility114
Locations115
Branches and ATMs115

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