Equity Bank Online Banking User Guide

4

Table of Contents Getting Started

New User Enrollment....................................................................................................8 Logging Off............................................................................................................................ 10 Resetting a Forgotten Password................................................................................11 Home Page Home Page Overview..................................................................................................13 Account Summary Overview............................................................................................... 15 Account Details Overview...........................................................................................16 Quick Transfer.............................................................................................................18 Account Nickname......................................................................................................19 Account Grouping.......................................................................................................20 Editing a Group Name......................................................................................................... 21 Deleting a Group.................................................................................................................. 21 Security Protecting Your Information......................................................................................22 General Guidelines............................................................................................................... 22 Login ID and Password........................................................................................................ 22 Fraud Prevention.................................................................................................................. 22 Security Preferences...................................................................................................23 Change Password................................................................................................................. 23 Change Login ID................................................................................................................... 24 Secure Delivery..................................................................................................................... 25 Mobile Security Preferences......................................................................................26 Enabling Touch ID or Fingerprint Login............................................................................. 26 Enabling Passcode Authentication..................................................................................... 28 Disabling Passcode Authentication, Touch ID or Fingerprint Login............................... 29 Enabling Face ID................................................................................................................... 30 Apple® Watch..............................................................................................................31 Apple® Watch Setup............................................................................................................ 31 Viewing Balances and Transactions................................................................................... 31 Alerts Overview............................................................................................................32 Account Alerts....................................................................................................................... 33 History Alerts........................................................................................................................ 34 Online Transaction Alerts.................................................................................................... 35 Reminders............................................................................................................................. 36 Security Alerts Overview.............................................................................................37 Editing Delivery Preferences............................................................................................... 37 Enabling and Disabling Push Notifications..............................................................38