FBW Connect User Guide -Business Desktop

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10 13 14 15 16 17 18 19 20 23 24 25 26 27 28 29 30 3 4 5 6 7 8 9 J M N O P Q R S T W X Y Z C D E F G H I 10 14 15 16 17 18 19 20 24 25 26 27 28 29 30 4 5 6 7 8 9 J N O P Q R S T X Y Z D E F G H I 10 15 16 17 18 19 20 25 26 27 28 29 30 5 6 7 8 9 10a 3a 4a 5a 6a 7a 8a 9a 10b 3b 4b 5b 6b 7b 8b 9b 10c 3c 4c 5c 6c 7c 8c 9c 10d 3d 4d 5d 6d 7d 8d 9d 10a 4a 5a 6a 7a 8a 9a 10b 4b 5b 6b 7b 8b 9b 10c 4c 5c 6c 7c 8c 9c 10d 4d 5d 6d 7d 8d 9d J O P Q R S T Y Z E F G H I 13b 14b 15b 16b 17b 18b 19b 20b C1 D1 E1 F1 G1 H1 I1 14a 15a 16a 17a 18a 19a 20a 10a 5a 6a 7a 8a 9a 10b 5b 6b 7b 8b 9b 10c 5c 6c 7c 8c 9c 10d 5d 6d 7d 8d 9d J2 C2 D2 E2 F2 G2 H2 I2 14b 15b 16b 17b 18b 19b 20b J3 C3 D3 E3 F3 G3 H3 I3 D1 E1 F1 G1 H1 I1 D2 E2 F2 G2 H2 I2 15a 16a 17a 18a 19a 20a D3 E3 F3 G3 H3 I3 15b 16b 17b 18b 19b 20b J2 J3

5. Enter the user’s phone number, select either SMS, Phone or Email from the drop-down and enter the High Risk Transaction (HRT) SMS phone number. 13a 14a 15a 16a 17a 18a 19a 20a

6. Enter the user’s HRT email address and HRT voice number. 7. Enter the user’s street address, zip code, city and state. J1

J1 Note : If you choose Phone as your verification method, extensions are not supported.

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Business Banking: Users Overview