FBW Connect User Guide - Retail Desktop
First page
Table of contents
Next page
Last page
Getting Started
6
User Enrollment
6
New User
6
Logging Off
7
Resetting a Forgotten Username
8
Resetting a Forgotten Password
9
Transactions Page
10
Transactions Page Overview
10
Account Settings
12
Edit Nickname
12
Hide Account
13
Unhide Account
13
Viewing and Printing a Transaction Image
14
Attaching an Image to a Transaction
15
Security
16
Protecting Your Information
16
General Guidelines
16
Login ID and Password
16
Fraud Prevention
16
Alerts Overview
17
Edit Delivery Preferences
17
Editing Alerts
18
Account Alerts
18
Security Alerts
19
Message Overview
20
Sending a Secure Message
21
Transaction Types
22
Moving Money Overview
22
Transactions
24
Transfers
24
Managing Transfers
26
Loan Transfers
27
Managing Loan Transfers
29
Deposits
30
Viewing Check Deposit History
31
Customer to Customer
32
Adding a Payee
32
Deleting a Payee
33
Sending Money
34
Viewing Payment Details
35
Bill Pay
36
Bill Pay Overview
36
Creating a Payee
36
Editing a Payee
37
Deleting a Payee
38
Making a New Payment
39
Editing a Payment
40
Deleting a Payment
42
Creating a Recurrence
43
Editing a Recurring Payment
44
Deleting a Recurrence
45
Creating a Reminder
46
Services
47
Stop Payment Request
47
Single Check
47
Range of Checks
49
Manage Cards
51
Disabling or Enabling a Card
51
Merchant Controls
52
Spending Controls
53
Transaction Controls
54
Statement Delivery
55
FBW Money Manager
57
Settings
59
Profile
59
Settings
60
Changing Account Order
60
Changing Start Screen
61
Locations
62
Branches and ATMs
62
Contact Us
63
Important Phone Numbers
63
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