FBW Connect User Guide - Retail Desktop

First page Table of contents Next page Last page

Getting Started	6
User Enrollment	6
New User	6
Logging Off	7
Resetting a Forgotten Username	8
Resetting a Forgotten Password	9
Transactions Page	10
Transactions Page Overview	10
Account Settings	12
Edit Nickname	12
Hide Account	13
Unhide Account	13
Viewing and Printing a Transaction Image	14
Attaching an Image to a Transaction	15
Security	16
Protecting Your Information	16
General Guidelines	16
Login ID and Password	16
Fraud Prevention	16
Alerts Overview	17
Edit Delivery Preferences	17
Editing Alerts	18
Account Alerts	18
Security Alerts	19
Message Overview	20
Sending a Secure Message	21
Transaction Types	22
Moving Money Overview	22
Transactions	24
Transfers	24
Managing Transfers	26
Loan Transfers	27
Managing Loan Transfers	29
Deposits	30
Viewing Check Deposit History	31
Customer to Customer	32
Adding a Payee	32
Deleting a Payee	33
Sending Money	34
Viewing Payment Details	35
Bill Pay	36
Bill Pay Overview	36
Creating a Payee	36
Editing a Payee	37
Deleting a Payee	38
Making a New Payment	39
Editing a Payment	40
Deleting a Payment	42
Creating a Recurrence	43
Editing a Recurring Payment	44
Deleting a Recurrence	45
Creating a Reminder	46
Services	47
Stop Payment Request	47
Single Check	47
Range of Checks	49
Manage Cards	51
Disabling or Enabling a Card	51
Merchant Controls	52
Spending Controls	53
Transaction Controls	54
Statement Delivery	55
FBW Money Manager	57
Settings	59
Profile	59
Settings	60
Changing Account Order	60
Changing Start Screen	61
Locations	62
Branches and ATMs	62
Contact Us	63
Important Phone Numbers	63

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