FBW Connect User Guide - Retail Mobile
First page
Table of contents
Next page
Last page
Getting Started
6
User Enrollment
6
New User
6
Logging Off
7
Resetting a Forgotten Username
8
Resetting a Forgotten Password
9
Transactions Page
10
Accounts Page Overview
10
Account Settings
12
Edit Nickname
12
Hide Account
13
Unhide Account
13
Viewing a Transaction Image
14
Attaching an Image to a Transaction
15
Security
16
Protecting Your Information
16
General Guidelines
16
Login ID and Password
16
Fraud Prevention
16
Alerts Delivery Options
17
Security Alerts
18
Account Alerts
19
Secure Message Overview
20
Sending a Secure Message
21
Transaction Types
22
Moving Money Overview
22
Transfers
24
Loan Transfers
26
Managing Loan Transfers
28
Deposits
29
Viewing Deposits Details
30
Customer to Customer
31
Adding a Payee
31
Deleting a Payee
33
Sending Money
34
Bill Pay
35
Bill Pay Overview
35
Creating a Payee
35
Editing a Payee
36
Deleting a Payee
37
Making a New Payment
38
Editing a Payment
39
Deleting a Payment
41
Creating a Recurrence
42
Editing a Recurring Payment
43
Deleting a Recurring Payment
44
Creating a Reminder
45
Services
46
Manage Cards
46
Disabling or Enabling a Card
46
Merchant Controls
47
Spending Controls
48
Transaction Controls
49
Stop Payment Request
50
Single Check
50
Range of Checks
52
FBW Money Manager
54
Settings
56
E-Statement Delivery
56
E-Statements
57
Profile
58
Changing Account Order
59
Set Start Page
60
Enabling Touch ID/ Face ID
61
Enabling PIN Login
64
Locations (Android)
66
Branches and ATMs
66
Locations (Apple)
67
Branches and ATMs
67
Contact Us
68
Important Phone Numbers
68
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