FCB Bank Personal Online Banking Guide

First page Table of contents Next page Last page

Getting Started	7
New User Enrollment	7
New User Enrollment	7
Logging In	9
Logging Off	9
Resetting A Forgotten Password	10
Home Page	12
Home Page Overview	12
Account Summary Overview	14
Account Details Overview	15
Quick Transfer	17
Account Nickname	18
Account Grouping	19
Editing a Group Name	20
Deleting a Group	20
Security	21
Protecting Your Information	21
General Guidelines	21
Login ID and Password	21
Fraud Prevention	21
Security Preferences	22
Change Password	22
Change Login ID	23
Secure Delivery	24
Mobile Security Preferences	25
Enabling Touch ID or Fingerprint Login	25
Enabling Passcode Authentication	27
Disabling Passcode Authentication, Touch ID or Fingerprint Login	28
Enabling Face ID	29
Apple® Watch	30
Apple® Watch Setup	30
Viewing Balances and Transactions	30
Alerts Overview	31
Account Alerts	32
History Alerts	33
Online Transaction Alerts	34
Reminders	35
Security Alerts Overview	36
Editing Delivery Preferences	36
Enabling and Disabling Push Notifications	37
Secure Message Overview	38
Sending a Secure Message	39
Transactions	40
Funds Transfer	40
Loan Payments	42
Send Money with Zelle® Setup	44
Initial Setup	44
Adding a Recipient	45
Send Money with Zelle®	46
Request Money with Zelle®	48
Split Payment with Zelle®	49
Zelle® Settings	50
Adding a Personal External Account	51
Verifying a Personal External Account	52
Activity Center Overview	53
Using Filters	54
Creating or Deleting Custom Views Using Favorites	54
Editing Transactions	55
Canceling Transactions	56
Integrated Bill Pay	57
Bill Pay Overview	57
Creating a Payee	57
Editing a Payee	59
Deleting a Payee	60
Making a Single Payment	61
Paying Multiple Bills	62
Payment Activity	63
Cancel a Pending Payment	64
Advanced Bill Pay	65
Payments Overview	65
Hiding or Unhiding Payees from Payment Screen	66
Creating a Payee Overview	67
Creating a Payee: Company	68
Creating a Payee: Person	70
Part 1 of 3: Choosing Payee and Payment Method	70
Part 2 of 3: Adding Payee Information	71
Part 3 of 3: Keyword (Email Only) and One-Time Activation Code	72
Editing a Payee	73
Deleting a Payee	74
Scheduling Payments	75
Rush Delivery	76
Recurring Payments	78
Editing Payments	79
Skipping Payments	80
Canceling Payments	81
Setting Up eBills	82
Adding an Account	83
Editing an Account	84
Deleting an Account	85
Editing Personal Information	86
Editing Alerts	87
Categories	88
Editing a Category	89
Deleting a Category	90
Services	91
Stop Payment Request	91
Single Check	91
Multiple Checks	92
eDocuments	93
Mobile Deposit Enrollment	94
Mobile Deposits	95
Settings	96
Profile	96
Account Preferences	97
Text Enrollment	98
Accessibility	100
Locations	101
Branches and ATMs	101

Made with FlippingBook - Online catalogs