FCB Heartland Business Online Banking User Guide
First page
Table of contents
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Getting Started
4
Password Security Check
4
Business Online Banking Overview
5
Sub-Users
5
Companies
5
Transaction Type Overview
6
Sub-Users
7
Sub-Users Overview
7
Sub-Users Overview
8
Adding a New Sub-User
9
Editing a Sub-User
11
Part 1: Editing Sub-User Access
12
Part 2: Editing Sub-User Limits
13
Part 3: Editing Sub-User Authentication
14
Deleting a Sub-User
15
Company Management
16
Company Management Overview
16
Part 1: Adding a Company
17
Part 2: Adding a New Participant
19
Part 3: Company Limits
21
Editing a Company
22
ACH
23
New ACH Batch
23
Part 1: Creating an ACH Batch
23
Part 2: Adding an Existing Participant
25
Part 3: Adding a Detailed Record
26
Part 4: Finalizing the ACH Batch
28
Part 5: Scheduling the ACH Batch
29
Part 6: Reviewing the ACH Batch
30
Creating an ACH Template
31
Part 1: Creating an ACH Template
31
Part 2: Adding an Existing Participant
33
Part 3: Adding a Detail Record
34
Part 4: Finalizing an ACH Template
36
Part 5: Reviewing an ACH Template
37
Initiating a Template
38
Part 1: Initiating a Template
38
Part 2: Scheduling an ACH Batch
40
Part 3: Reviewing an ACH Batch
41
Editing an ACH Template
42
Deleting an ACH Template
43
ACH File Upload
44
Creating a Template for Delimiter Separated File Uploads
46
Editing a Template for Delimiter Separated File Uploads
48
Deleting a Template for Delimiter Separated File Uploads
49
Uploading a Delimiter Separated File
50
Editing an ACH Batch
53
Deleting an ACH Batch
54
Approving an ACH Batch
55
Reversing an ACH Batch
56
NOCS/Returns
58
To Correct a NOC
58
To Mark a Return as Reviewed
60
Reports
61
Creating a New Report
61
Running an Existing Report
62
Editing a Report
63
Deleting a Report
64
Alerts
65
Alerts Overview
65
Custom Alerts
66
Business Banking Alerts
67
Security Alerts
68
Turning Alerts On and Off
69
Editing or Deleting Alerts
70
Previous Alerts
71
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