FCB Heartland Business Online Banking User Guide

Getting Started4
Business Online Banking Overview4
Sub-Users4
Companies4
Transaction Type Overview5
Sub-Users6
Sub-Users Overview6
Sub-Users Overview7
Adding a New Sub-User8
Editing a Sub-User10
Part 1: Editing Sub-User Access11
Part 2: Editing Sub-User Limits12
Part 3: Editing Sub-User Authentication13
Deleting a Sub-User14
Company Management15
Company Management Overview15
Part 1: Adding a Company16
Part 2: Adding a New Participant18
Part 3: Company Limits20
Editing a Company21
ACH22
New ACH Batch22
Part 1: Creating an ACH Batch22
Part 2: Adding an Existing Participant24
Part 3: Adding a Detailed Record25
Part 4: Finalizing the ACH Batch27
Part 5: Scheduling the ACH Batch28
Part 6: Reviewing the ACH Batch29
Creating an ACH Template30
Part 1: Creating an ACH Template30
Part 2: Adding an Existing Participant32
Part 3: Adding a Detail Record33
Part 4: Finalizing an ACH Template35
Part 5: Reviewing an ACH Template36
Initiating a Template37
Part 1: Initiating a Template37
Part 2: Scheduling an ACH Batch39
Part 3: Reviewing an ACH Batch40
Editing an ACH Template41
Deleting an ACH Template42
ACH File Upload43
Creating a Template for Delimiter Separated File Uploads45
Editing a Template for Delimiter Separated File Uploads47
Deleting a Template for Delimiter Separated File Uploads48
Uploading a Delimiter Separated File49
Editing an ACH Batch52
Deleting an ACH Batch53
Approving an ACH Batch54
Reversing an ACH Batch55
NOCS/Returns57
To Correct a NOC57
To Mark a Return as Reviewed59
Positive Pay60
Introduction60
Manually Add a Check61
Check Upload Templates63
Fixed Length Template63
Delimiter Separated Template65
Edit Upload Templates67
Manually Add Checks Via Upload69
Managing Exceptions72
Historical Decisions74
Reports75
Creating a New Report75
Running an Existing Report76
Editing a Report77
Deleting a Report78
Alerts79
Alerts Overview79
Custom Alerts80
Business Banking Alerts81
Security Alerts82
Turning Alerts On and Off83
Editing or Deleting Alerts84
Previous Alerts85

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