FCB Heartland Business Online Banking User Guide

Getting Started4
Password Security Check4
Business Online Banking Overview5
Sub-Users5
Companies5
Transaction Type Overview6
Sub-Users7
Sub-Users Overview7
Sub-Users Overview8
Adding a New Sub-User9
Editing a Sub-User11
Part 1: Editing Sub-User Access12
Part 2: Editing Sub-User Limits13
Part 3: Editing Sub-User Authentication14
Deleting a Sub-User15
Company Management16
Company Management Overview16
Part 1: Adding a Company17
Part 2: Adding a New Participant19
Part 3: Company Limits21
Editing a Company22
ACH23
New ACH Batch23
Part 1: Creating an ACH Batch23
Part 2: Adding an Existing Participant25
Part 3: Adding a Detailed Record26
Part 4: Finalizing the ACH Batch28
Part 5: Scheduling the ACH Batch29
Part 6: Reviewing the ACH Batch30
Creating an ACH Template31
Part 1: Creating an ACH Template31
Part 2: Adding an Existing Participant33
Part 3: Adding a Detail Record34
Part 4: Finalizing an ACH Template36
Part 5: Reviewing an ACH Template37
Initiating a Template38
Part 1: Initiating a Template38
Part 2: Scheduling an ACH Batch40
Part 3: Reviewing an ACH Batch41
Editing an ACH Template42
Deleting an ACH Template43
ACH File Upload44
Creating a Template for Delimiter Separated File Uploads46
Editing a Template for Delimiter Separated File Uploads48
Deleting a Template for Delimiter Separated File Uploads49
Uploading a Delimiter Separated File50
Editing an ACH Batch53
Deleting an ACH Batch54
Approving an ACH Batch55
Reversing an ACH Batch56
NOCS/Returns58
To Correct a NOC58
To Mark a Return as Reviewed60
Reports61
Creating a New Report61
Running an Existing Report62
Editing a Report63
Deleting a Report64
Alerts65
Alerts Overview65
Custom Alerts66
Business Banking Alerts67
Security Alerts68
Turning Alerts On and Off69
Editing or Deleting Alerts70
Previous Alerts71

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