FFB Bank Your Guide to Business Banking

First page Table of contents Next page Last page
Getting Started5
Business Online Banking Overview5
Sub-Users5
Companies5
Transaction Type Overview6
Logging In7
Logging Off8
Multi-Factor Authentication9
Logging Off10
DUO Mobile11
Sub-Users13
Sub-Users Overview13
Sub-Users Overview14
Adding a New Sub-User15
Editing a Sub-User17
Part 1: Editing Sub-User Access18
Part 2: Editing Sub-User Limits19
Part 3: Editing Sub-User Authentication20
Deleting a Sub-User21
Company Management22
Company Management Overview22
Adding Participant to an Existing Company23
Uploading Participants25
Editing a Company26
ACH27
New ACH Batch27
Part 1: Creating an ACH Batch27
Part 2: Adding an Existing Participant29
Part 3: Adding a Detailed Record30
Part 4: Finalizing the ACH Batch32
Part 5: Scheduling the ACH Batch33
Part 6: Reviewing the ACH Batch34
Part 7: Multi-Factor Authentication35
Creating an ACH Template36
Part 1: Creating an ACH Template36
Part 2: Adding an Existing Participant38
Part 3: Adding a Detail Record39
Part 4: Finalizing an ACH Template41
Part 5: Reviewing an ACH Template42
Initiating a Template43
Part 1: Initiating a Template43
Part 2: Scheduling an ACH Batch45
Part 3: Reviewing an ACH Batch46
Part 4: Multi-Factor Authentication47
Editing an ACH Template48
Deleting an ACH Template49
ACH File Upload50
Creating a Template for Delimiter Separated File Uploads52
Editing a Template for Delimiter Separated File Uploads54
Deleting a Template for Delimiter Separated File Uploads55
Uploading a Delimiter Separated File56
Uploading a NACHA Formatted File59
Editing an ACH Batch61
Deleting an ACH Batch62
Approving an ACH Batch63
Reversing an ACH Batch64
Tax Payments66
NOCS/Returns67
To Correct a NOC67
To Mark a Return as Reviewed69
Wires70
New Domestic Wire70
Part 1: Recipient Information71
Part 2: (Optional) Beneficiary and Intermediary Institutions72
Part 3: Schedule Wire Payment73
Part 4: Review Wire Payment74
Part 5: Multi-Factor Authentication75
New International Wire76
Part 1: Recipient Information77
Part 2: (Optional) Intermediary Institutions79
Part 3: Schedule Wire Payment80
Part 4: Review Wire Payment81
Part 5: Multi-Factor Authentication82
Creating a Domestic Wire Template83
Part 1: Recipient Information83
Part 2: (Optional) Beneficiary and Intermediary Institutions85
Part 3: Template Name86
Part 4: Review Wire Template87
Creating an International Wire Template88
Part 1: Recipient Information88
Part 2: (Optional) Intermediary Institutions91
Part 3: Template Name92
Part 4: Review Wire Template93
Initiating a Template94
Part 1: Initiating a Template94
Part 2: Scheduling a Wire95
Part 3: Reviewing a Wire96
Editing a Wire Template97
Deleting a Wire Template99
Editing a Wire100
Deleting a Wire101
Approving a Wire102
Rejecting a Wire103
Wire History104
Positive Pay105
Introduction105
Manually Add a Check106
Check Upload Templates108
Fixed Length Template108
Delimiter Separated Template110
Edit Upload Templates112
Manually Add Checks Via Upload114
Managing Exceptions117
Historical Decisions119
Reports120
Creating a New Report120
Running an Existing Report121
Editing a Report122
Deleting a Report123
Alerts124
Alerts Overview124
Custom Alerts125
Business Banking Alerts126
Security Alerts127
Turning Alerts On and Off128
Editing or Deleting Alerts129
Previous Alerts130

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