FNB Bank Digital Banking User Guide

Getting Started3
New User Enrollment8
Logging In9
Multi-Factor Authentication11
Logging Off12
Duo Mobile13
Resetting a Forgotten Password15
Retrieve a Forgotten Username16
Password Security Check17
Accounts18
Dashboard Overview18
Account Details Overview20
Transaction Details22
Adding a New Account24
Adding an Account to Money Manager25
Adding an External Account26
Bank Approval27
Transaction Challenge28
Verifying an External Account29
Removing an External Account30
Editing Favorite Accounts31
Organize Dashboard32
Reorder Accounts32
Rename Accounts33
Hide/Unhide Accounts34
Hide/Unhide Dashboard Tiles35
App Appearance36
Favorite Payees37
Selecting Favorite Payees37
Money Manager38
Initial Setup38
Tagging Transactions39
Splitting a Transaction41
Money Manager Dashboard43
Spending by Category44
Budget46
Adding Budgets47
Managing Budgets48
Add a Budget Alert50
Cashflow Overview51
Add a Bill or Income52
Configure Accounts53
Bills and Income54
Net Worth55
Add an Unlinked Asset or Debt56
Goals57
Adding Goals58
Save for Goals58
Pay Off Goals59
Add a Goal Alert60
Managing Goals61
Security62
Protecting Your Information62
General Guidelines62
Login ID and Password62
Fraud Prevention62
Login Settings63
Change Username63
Change Password64
Change Security Questions65
Recent Logins66
Mobile Security Preferences67
Enabling Biometric Sign-In67
Enabling FaceID68
Enabling PIN Login69
Auto-Login70
Alerts71
Alerts Overview71
Custom Alerts72
Bill Pay Alerts73
Security Alerts74
Money Manager Alerts75
Turning Alerts On and Off76
Editing or Deleting Alerts77
Previous Alerts78
Move Money79
Move Money Overview79
Bill Pay Enrollment80
Adding a Payee82
Person to Person Payee82
Bill Pay Payee - Company84
Bill Pay Payee - Individual86
Favoriting a Payee89
Editing a Payee90
Deleting a Payee91
New Transaction92
Transferring Money Between Your Accounts92
Making a Loan Payment94
Transferring Money to Another Person (P2P)97
Making a Bill Pay Payment99
Editing Transfers/Payments101
Skip Transfers/Payments102
Deleting Transfers/Payments103
Deposit Checks104
Remote Deposit104
Manage Cards105
Turn Card On or Off105
Card Name106
Card Alert107
Temporary Spending Limit Increase108
Change PIN109
Report Lost or Stolen Card110
Travel Notification111
Enable Automatic On/Off113
Google Pay/Apple Pay115
Reports116
Creating a New Report116
Account Activity Report116
Sub-User Account Access Report117
Running an Existing Report118
Editing a Report119
Deleting a Report120
Services121
Locations121
Secure Message Overview122
Sending a Secure Message123
Submit a Form124
Documents125
Document Enrollment125
Viewing Documents126
Stop Payment127
Single Check127
Multiple Checks129
ACH131
Settings134
Contact Settings134
Adding a New Phone134
Editing a Phone135
Deleting a Phone136
Editing an Email Address137
Sub-Users138
Sub-Users Overview138
Sub-User Overview139
Adding a New Sub-User140
Editing a Sub-User142
Part 1: Editing Sub-User Access143
Deleting a Sub-User144

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