FNB Bank Digital Business Banking User Guide

Getting Started5
Business Online Banking Overview5
Sub-Users5
Companies5
Transaction Type Overview6
Logging In7
Logging Off8
Multi-Factor Authentication9
Logging Off10
Duo Mobile11
Sub-Users13
Sub-Users Overview13
Sub-Users Overview14
Adding a New Sub-User15
Linking Sub-Users To a Company17
Removing a Sub-User From a Company19
Editing a Sub-User21
Part 1: Editing Sub-User Access22
Part 2: Editing Sub-User Limits23
Deleting a Sub-User24
Company Management25
Company Management Overview25
Part 1: Adding a Company26
Part 2: Adding a New Participant28
Part 3: Company Limits30
Adding a Participant to an Existing Company31
Uploading Participants33
Editing a Company34
ACH35
New ACH Batch35
Part 1: Creating an ACH Batch35
Part 2: Adding an Existing Participant37
Part 3: Adding a Detail Record38
Part 4: Finalizing the ACH Batch40
Part 5: Scheduling the ACH Batch41
Part 6: Reviewing the ACH Batch42
Part 7: Multi-Factor Authentication43
Creating an ACH Template44
Part 1: Creating an ACH Template44
Part 2: Adding an Existing Participant46
Part 3: Adding a Detail Record47
Part 4: Finalizing an ACH Template49
Part 5: Reviewing an ACH Template50
Initiating a Template51
Part 1: Initiating a Template51
Part 2: Scheduling an ACH Batch53
Part 3: Reviewing an ACH Batch54
Part 4: Multi-Factor Authentication55
Editing an ACH Template56
Deleting an ACH Template57
ACH File Upload58
Creating a Template for Delimiter Separated File Uploads60
Editing a Template for Delimiter Separated File Uploads62
Deleting a Template for Delimiter Separated File Uploads63
Uploading a Delimiter Separated File64
Editing an ACH Batch67
Deleting an ACH Batch68
Approving an ACH Batch69
Reversing an ACH Batch70
Wires72
New Domestic Wire72
Part 1: Recipient Information73
Part 2: (Optional) Beneficiary and Intermediary Institutions74
Part 3: Schedule Wire Payment75
Part 4: Review Wire Payment76
Part 5: Multi-Factor Authentication77
Creating a Domestic Wire Template78
Part 1: Recipient Information78
Part 2: (Optional) Beneficiary and Intermediary Institutions80
Part 3: Template Name81
Part 4: Review Wire Template82
Initiating a Template83
Part 1: Initiating a Template83
Part 2: Scheduling a Wire84
Part 3: Reviewing a Wire85
Editing a Wire Template86
Deleting a Wire Template88
Editing a Wire89
Deleting a Wire90
Approving a Wire91
Rejecting a Wire92
Wire History93
Positive Pay94
Introduction94
Manually Add a Check95
Check Upload Templates97
Fixed Length Template97
Delimiter Separated Template99
Edit Upload Templates101
Manually Add Checks Via Upload103
Void Previously Issued Items106
Managing Exceptions107
Historical Decisions109
Filters110
Add Email Address to Receive Notifications110
Add an Allowed Company111
Manage Allowed Companies112
Actions for Unlisted Companies113
Block an ACH Item114
Manage Blocked Items115
Manage Watch List116
Manage Watch List117
Reports118
Creating a New Report118
Running an Existing Report119
Editing a Report120
Deleting a Report121
Alerts122
Alerts Overview122
Custom Alerts123
Business Banking Alerts124
Security Alerts125
Turning Alerts On and Off126
Editing or Deleting Alerts127
Previous Alerts128

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