FNB Personal Online Banking Users' Guide
8
Getting Started Resetting a Forgotten Username
If you happen to forget your username.
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d
10 11 12 13 4 15 16 17 18 19 20 21 22 23 24 5 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d
11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c
11a 12a 13a 14a 15a 16a 17a 18a 19a 20a
11b 12b 13b 14b 15b 16b 17b 18b 19b 20b
A1 B1 C1 D1 E1 F1 G1 H1 I1
J1
J2
A2 B2 C2 D2 E2 F2 G2 H2 I2 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 A3 B3 C3 D3 E3 F3 G3 H3 I3
J3
1d 2d 3d 4d 5d 6d
11a 12a 13a 14a 15a 16a 17a 18a 19a 20a
11a 12a 13a 14a 15a 16a
11b 12b 13b 14b 15b 16b 17b 18b 19b 20b
11b 12b 13b 14b 15b 16b
1. Click the “Forgot Username or Password” link. 2. Select “Forgot Username” using the drop-down and click the Submit button. 3. Fill out the Customer Verification Form with the required information and click the Verify button. 4. Your username will then be displayed. Click the Continue button. J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1
A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3
11a 12a 13a 14a 15a 16a 17a 18a 19a 20a
11b 12b 13b 14b 15b 16b 17b 18b 19b 20b
Getting Started: Resetting a Forgotten Username A1 B1 C1 D1 E1 F1 G1 H1 I1
J1
J2
A2 B2 C2 D2 E2 F2 G2 H2 I2
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