FNBC Online Business User Guide

Getting Started7
Business Online Banking Overview7
Sub-Users7
Companies7
Transaction Type Overview8
Logging In9
Logging Off10
Multi-Factor Authentication11
Logging Off12
Duo Mobile13
Sub-Users15
Sub-Users Overview15
Sub-Users Overview16
Adding a New Sub-User17
Linking Sub-Users To a Company19
Removing a Sub-User From a Company21
Editing a Sub-User23
Part 1: Editing Sub-User Access24
Part 2: Editing Sub-User Limits25
Deleting a Sub-User26
Company Management27
Company Management Overview27
Adding a Participant to an Existing Company28
Uploading Participants30
Editing a Company31
ACH32
New ACH Batch32
Part 1: Creating an ACH Batch32
Part 2: Adding an Existing Participant34
Part 3: Adding a Detail Record35
Part 4: Finalizing the ACH Batch37
Part 5: Scheduling the ACH Batch38
Part 6: Reviewing the ACH Batch39
Part 7: Multi-Factor Authentication40
Creating an ACH Template41
Part 1: Creating an ACH Template41
Part 2: Adding an Existing Participant43
Part 3: Adding a Detail Record44
Part 4: Finalizing an ACH Template46
Part 5: Reviewing an ACH Template47
Initiating a Template48
Part 1: Initiating a Template48
Part 2: Scheduling an ACH Batch50
Part 3: Reviewing an ACH Batch51
Part 4: Multi-Factor Authentication52
Editing an ACH Template53
Deleting an ACH Template54
ACH File Upload55
Creating a Template for Delimiter Separated File Uploads57
Editing a Template for Delimiter Separated File Uploads59
Deleting a Template for Delimiter Separated File Uploads60
Uploading a Delimiter Separated File61
Editing an ACH Batch64
Deleting an ACH Batch65
Approving an ACH Batch66
Reversing an ACH Batch67
Wires69
New Domestic Wire69
Part 1: Recipient Information70
Part 2: (Optional) Beneficiary and Intermediary Institutions71
Part 3: Schedule Wire Payment72
Part 4: Review Wire Payment73
Part 5: Multi-Factor Authentication74
New International Wire75
Part 1: Recipient Information76
Part 2: (Optional) Intermediary Institutions78
Part 3: Schedule Wire Payment79
Part 4: Review Wire Payment80
Part 5: Multi-Factor Authentication81
Creating a Domestic Wire Template82
Part 1: Recipient Information82
Part 2: (Optional) Beneficiary and Intermediary Institutions84
Part 3: Template Name85
Part 4: Review Wire Template86
Creating an International Wire Template87
Part 1: Recipient Information87
Part 2: (Optional) Intermediary Institutions90
Part 3: Template Name91
Part 4: Review Wire Template92
Initiating a Template93
Part 1: Initiating a Template93
Part 2: Scheduling a Wire94
Part 3: Reviewing a Wire95
Editing a Wire Template96
Deleting a Wire Template98
Editing a Wire99
Deleting a Wire100
Approving a Wire101
Rejecting a Wire102
Wire History103
Positive Pay104
Introduction104
Manually Add a Check105
Check Upload Templates107
Fixed Length Template107
Delimiter Separated Template109
Edit Upload Templates111
Manually Add Checks Via Upload113
Void Previously Issued Items116
Managing Exceptions117
Historical Decisions119
Filters120
Add Email Address to Receive Notifications120
Add an Allowed Company121
Manage Allowed Companies122
Actions for Unlisted Companies123
Block an ACH Item124
Manage Blocked Items125
Manage Watch List126
Manage Watch List127
Reports128
Creating a New Report128
Running an Existing Report129
Editing a Report130
Deleting a Report131
Alerts132
Alerts Overview132
Custom Alerts133
Business Banking Alerts134
Security Alerts135
Turning Alerts On and Off136
Editing or Deleting Alerts137
Previous Alerts138
Deposit Checks139
Remote Deposit139
Business Bill Pay140
Home Page Overview140
Add a Payee142
Company142
Individual Electronic Payments: Allowing an Individual to Provide Their Banking Information144
Individual Electronic Payments: If You Have an Individual’s Account Information146
Individual Check Payments148
Activate a Payee150
Import Payees151
Edit a Payee154
Delete a Payee155
Add and Manage Categories156
Single Payment157
Edit or Stop a Single Payment158
Create a Recurring Payment159
Edit or Stop a Recurring Payment161
Payment Approval163
Add a Transfer Account164
Delete or Edit a Transfer Account165
One-Time Transfer166
Edit or Stop a Single Transfer167
Recurring Transfers168
Edit or Stop a Recurring Transfer169
Transfer Approval171
Add an Employee172
Edit or Deactivate an Employee174
Schedule Payroll176
Edit Scheduled Payroll178
Schedule Extra Payroll179
View Past Payroll181
Edit or Stop Scheduled Payroll182
Payroll Approval185
Calendar186
Company Profile187
Delete or Edit Bill Pay Accounts188
Modify User Permissions189
Personal Profile190
e-Notifications191
Events191
Logout192
Recurring193
Reminders194
Reports195

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