FNBC Online Personal User Guide

First page Table of contents Next page Last page

Getting Started	3
New User Enrollment	7
Logging In	8
Multi-Factor Authentication	10
Logging Off	11
Duo Mobile	12
Accounts	14
Dashboard Overview	14
Account Details Overview	16
Transaction Details	18
Adding a New Account to Smart Spend	20
Adding an External Account	22
Add Instantly Using Your Phone Number	23
Add Instantly Using Your Username and Password	24
Transaction Challenge	25
Verifying an External Account	26
Removing an External Account	27
Editing Favorite Accounts	28
Organize Dashboard	29
Language Preference	29
Reorder Accounts	30
Rename Accounts	31
Hide/Unhide Accounts	32
Hide/Unhide Dashboard Tiles	33
App Appearance	34
Favorite Payees	35
Selecting Favorite Payees	35
Security	36
Protecting Your Information	36
General Guidelines	36
Login ID and Password	36
Fraud Prevention	36
Login Settings	37
Change Username	37
Change Password	38
Change Security Questions	39
Recent Logins	40
Mobile Security Preferences	41
Enabling Biometric Sign-In	41
Enabling FaceID	42
Auto-Login	43
Alerts	44
Alerts Overview	44
Custom Alerts	45
Bill Pay Alerts	46
Security Alerts	47
Smart Spend Alerts	48
Turning Alerts On and Off	49
Editing or Deleting Alerts	50
Previous Alerts	51
Move Money	52
Move Money Overview	52
Bill Pay Enrollment	53
Adding a Payee	55
Bill Pay Payee - Company	55
Bill Pay Payee - Individual	57
Favoriting a Payee	60
Editing a Payee	61
Deleting a Payee	62
New Transaction	63
Transferring Money Between Your Accounts	63
Making a Loan Payment	65
Making a Bill Pay Payment	68
Editing Transfers/Payments	70
Skip Transfers/Payments	71
Deleting Transfers/Payments	72
Deposit Checks	73
Remote Deposit	73
Reports	74
Creating a New Report	74
Account Activity Report	74
Running an Existing Report	75
Editing a Report	76
Deleting a Report	77
Services	78
Locations	78
Secure Message Overview	79
Sending a Secure Message	80
Submit a Form	81
Documents	82
Document Enrollment	82
Viewing Documents	83
Chat	84
Stop Payment	85
Single Check	85
Multiple Checks	87
ACH	89
Settings	92
Contact Settings	92
Adding a New Phone	92
Editing a Phone	93
Deleting a Phone	94
Editing an Email Address	95
Smart Spend	96
Initial Setup	96
Tagging Transactions	97
Splitting a Transaction	99
Smart Spend Dashboard	101
Spending by Category	102
Budget	104
Adding Budgets	105
Managing Budgets	106
Add a Budget Alert	108
Cashflow Overview	109
Add a Bill or Income	110
Configure Accounts	111
Bills and Income	112
Net Worth	113
Add an Unlinked Asset or Debt	114
Goals	115
Adding Goals	116
Save for Goals	116
Pay Off Goals	117
Add a Goal Alert	118
Managing Goals	119

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