FNBC Online Personal User Guide

Getting Started3
New User Enrollment7
Logging In8
Multi-Factor Authentication10
Logging Off11
Duo Mobile12
Accounts14
Dashboard Overview14
Account Details Overview16
Transaction Details18
Adding a New Account20
Editing Favorite Accounts22
Organize Dashboard23
Language Preference23
Reorder Accounts24
Rename Accounts25
Hide/Unhide Accounts26
Hide/Unhide Dashboard Tiles27
App Appearance28
Favorite Payees29
Selecting Favorite Payees29
Security30
Protecting Your Information30
General Guidelines30
Login ID and Password30
Fraud Prevention30
Login Settings31
Change Username31
Change Password32
Change Security Questions33
Recent Logins34
Mobile Security Preferences35
Enabling Biometric Sign-In35
Enabling FaceID36
Auto-Login37
Alerts38
Alerts Overview38
Custom Alerts39
Bill Pay Alerts40
Security Alerts41
Smart Spend Alerts42
Turning Alerts On and Off43
Editing or Deleting Alerts44
Previous Alerts45
Move Money46
Move Money Overview46
Bill Pay Enrollment47
Adding a Payee49
Bill Pay Payee - Company49
Bill Pay Payee - Individual51
Favoriting a Payee54
Editing a Payee55
Deleting a Payee56
New Transaction57
Transferring Money Between Your Accounts57
Making a Loan Payment59
Making a Bill Pay Payment62
Editing Transfers/Payments64
Skip Transfers/Payments65
Deleting Transfers/Payments66
Deposit Checks67
Remote Deposit67
Reports68
Creating a New Report68
Account Activity Report68
Running an Existing Report69
Editing a Report70
Deleting a Report71
Services72
Locations72
Secure Message Overview73
Sending a Secure Message74
Submit a Form75
Documents76
Document Enrollment76
Viewing Documents77
Chat78
Stop Payment79
Single Check79
Multiple Checks81
ACH83
Settings86
Contact Settings86
Adding a New Phone86
Editing a Phone87
Deleting a Phone88
Editing an Email Address89
Smart Spend90
Initial Setup90
Tagging Transactions91
Splitting a Transaction93
Smart Spend Dashboard95
Spending by Category96
Budget98
Adding Budgets99
Managing Budgets100
Add a Budget Alert102
Cashflow Overview103
Add a Bill or Income104
Configure Accounts105
Bills and Income106
Net Worth107
Add an Unlinked Asset or Debt108
Goals109
Adding Goals110
Save for Goals110
Pay Off Goals111
Add a Goal Alert112
Managing Goals113

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