FNBC Online Personal User Guide

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Table of Contents Getting Started

New User Enrollment ...................................................................................................7 Logging In.......................................................................................................................8 Multi-Factor Authentication.......................................................................................10 Logging Off ........................................................................................................................... 11 Duo Mobile ........................................................................................................................... 12 Accounts Dashboard Overview..................................................................................................14 Account Details Overview ..........................................................................................16 Transaction Details .....................................................................................................18 Adding a New Account ...............................................................................................20 Editing Favorite Accounts...........................................................................................22 Organize Dashboard ..................................................................................................23 Language Preference .......................................................................................................... 23 Reorder Accounts ................................................................................................................ 24 Rename Accounts ................................................................................................................ 25 Hide/Unhide Accounts ........................................................................................................ 26 Hide/Unhide Dashboard Tiles ............................................................................................ 27 App Appearance................................................................................................................... 28 Favorite Payees ...........................................................................................................29 Selecting Favorite Payees.................................................................................................... 29 Security Protecting Your Information......................................................................................30 General Guidelines .............................................................................................................. 30 Login ID and Password........................................................................................................ 30 Fraud Prevention ................................................................................................................. 30 Login Settings ..............................................................................................................31 Change Username ............................................................................................................... 31 Change Password ................................................................................................................ 32 Change Security Questions................................................................................................. 33 Recent Logins ..............................................................................................................34 Mobile Security Preferences......................................................................................35 Enabling Biometric Sign-In.................................................................................................. 35 Enabling FaceID.................................................................................................................... 36 Auto-Login....................................................................................................................37