Fairfax County Federal Credit Union: Personal Online Banking Guide
First page
Table of contents
Next page
Last page
Getting Started
6
New User Enrollment
6
Logging Off
8
Resetting A Forgotten Password
9
Home Page
11
Home Page Overview
11
Account Summary Overview
12
Account Details Overview
13
Account Grouping
15
Editing a Group Name
16
Deleting a Group
16
Security
17
Protecting Your Information
17
General Guidelines
17
Login ID and Password
17
Fraud Prevention
17
Security Preferences
18
Change Password
18
Change Login ID
19
Secure Delivery
20
Mobile Security Preferences
21
Enabling Touch ID or Fingerprint Login
21
Enabling Passcode Authentication
23
Disabling Passcode Authentication, Touch ID or Fingerprint Login
24
Alerts Overview
25
Date Alerts
26
Account Alerts
27
History Alerts
28
Online Transaction Alerts
29
Security Alerts Overview
30
Edit Delivery Preferences
30
Secure Message Overview
31
Sending a Secure Message
32
Transaction Types
33
Moving Money Overview
33
Moving Money
35
Transfer Funds
35
Member to Member Transfer
37
Linking Someone’s FCFCU Account
37
Single Transfers Between FCFCU Accounts
38
Adding A Personal External Account
39
Verifying A Personal External Account
40
Send Money Initial Set Up
41
Send Money
43
Send Money History Overview
45
Repeat a Send Money Transaction
46
Receiving Funds with Send Money
47
Activity Center Overview
48
Using Filters
49
Creating or Deleting Custom Views Using Favorites
49
Canceling Transactions
50
Integrated Bill Pay
51
Bill Pay Overview
51
Creating a Payee
51
Making a Single Payment
53
Paying Multiple Bills
54
Payment Activity
55
Advanced Bill Pay
56
Overview
56
Biller Set Up
57
Change/Cancel Payments
61
View Bill History
62
Additional Features
63
Credit Card Payments
63
Credit Card Services
65
Stop Payment Request
66
Single Check
66
Multiple Checks
69
Account Preferences
72
Updating Your Contact Info
73
Text Enrollment
74
Locations
76
Branches and ATMs
76
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