Farmers Trust and Savings Bank Consumer Digital Banking Guide

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Getting Started	3
New User Enrollment	7
Logging In	8
Out-of-Band Authentication	10
Logging Off	11
Duo Mobile	12
Resetting a Forgotten Password	14
Retrieve a Forgotten Username	15
Password Security Check	16
Accounts	17
Dashboard Overview	17
Account Details Overview	19
Transaction Details	21
Adding a New Account	23
Adding an External Account	24
Verifying an External Account	26
Removing an External Account	27
Opening a New Account	28
Editing Favorite Accounts	30
Organize Dashboard	31
Language Preference	31
Reorder Accounts	32
Rename Accounts	33
Hide/Unhide Accounts	34
Hide/Unhide Dashboard Tiles	35
App Appearance	36
Favorite Payees	37
Selecting Favorite Payees	37
Security	38
Protecting Your Information	38
General Guidelines	38
Login ID and Password	38
Fraud Prevention	38
Login Settings	39
Change Username	39
Change Password	40
Change Security Questions	41
Recent Logins	42
Mobile Security Preferences	43
Enabling Biometric Sign-In	43
Enabling FaceID	44
Alerts	45
Alerts Overview	45
Custom Alerts	46
Bill Pay Alerts	47
Security Alerts	48
Turning Alerts On and Off	49
Editing or Deleting Alerts	50
Previous Alerts	51
Move Money	52
Move Money Overview	52
Bill Pay Enrollment	53
Adding a Payee	55
Bill Pay Payee - Company	56
Bill Pay Payee - Individual	58
Favoriting a Payee	61
Editing a Payee	62
Deleting a Payee	63
New Transaction	64
Transferring Money Between Your Accounts	64
Making a Loan Payment	66
Making a Bill Pay Payment	69
Editing Transfers/Payments	71
Skip Transfers/Payments	72
Deleting Transfers/Payments	73
Deposit Checks	74
Remote Deposit	74
Manage Cards	75
Turn Card On or Off	75
Card Name	76
Card Alert	77
Temporary Spending Limit Increase	78
Change PIN	79
Report Lost or Stolen Card	80
Travel Notification	81
Enable Automatic On/Off	83
Google Pay/Apple Pay	85
Reports	86
Creating a New Report	86
Account Activity Report	86
Sub-User Account Access Report	87
Running an Existing Report	88
Editing a Report	89
Deleting a Report	90
Services	91
Locations	91
Secure Message Overview	92
Sending a Secure Message	93
Submit a Form	94
Documents	95
Document Enrollment	95
Viewing Documents	96
Chat	97
Settings	98
Contact Settings	98
Adding a New Phone	98
Editing a Phone	99
Deleting a Phone	100
Editing an Email Address	101
Sub-Users	102
Sub-Users Overview	102
Sub-User Overview	103
Adding a New Sub-User	104
Editing a Sub-User	106
Part 1: Editing Sub-User Access	107
Part 2: Editing Sub-User Limits	108
Deleting a Sub-User	109

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