Farmers Trust and Savings Bank Consumer Digital Banking Guide

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Getting Started	7
Digital Banking System Requirements	7
Browser (Desktop & Mobile)	7
Mobile Device (App)	7
Mobile Remote Deposit Capture	7
New User Enrollment	8
Logging In	9
Out-of-Band Authentication	11
Logging Off	12
DUO Mobile	13
Resetting a Forgotten Password	15
Retrieve a Forgotten Username	16
Password Security Check	17
Accounts	18
Dashboard Overview	18
Account Details Overview	19
Transaction Details	21
Adding a New Account	23
Adding an External Account	24
Removing an External Account	26
Opening a New Account	27
Organize Dashboard	29
Language Preference	29
Reorder Accounts	30
Rename Accounts	31
Hide/Unhide Accounts	32
Hide/Unhide Dashboard Tiles	33
App Appearance	34
Quick Pay	35
Selecting Favorite Payees	35
Bill Pay	36
External Account	38
Monthly Activity	40
Security	41
Protecting Your Information	41
General Guidelines	41
Login ID and Password	41
Fraud Prevention	41
Login Settings	42
Change Username	42
Change Password	43
Change Security Questions	44
Recent Logins	45
Mobile Security Preferences	46
Enabling Biometric Sign-In	46
Enabling FaceID	47
Alerts	48
Alerts Overview	48
Custom Alerts	49
Bill Pay Alerts	50
Security Alerts	51
Turning Alerts On and Off	52
Editing or Deleting Alerts	53
Previous Alerts	54
Move Money	55
Move Money Overview	55
Bill Pay Enrollment	56
Adding a Payee	58
Bill Pay Payee - Company	59
Bill Pay Payee - Individual	61
Favoriting a Payee	64
Editing a Payee	65
Deleting a Payee	66
New Transaction	67
Making a Loan Payment	69
Making a Bill Pay Payment	71
Editing Transfers/Payments	73
Skip Transfers/Payments	74
Deleting Transfers/Payments	75
Deposit Checks	76
Remote Deposit	76
Reports	77
Creating a New Report	77
Account Activity Report	77
Sub-User Account Access Report	78
Running an Existing Report	79
Editing a Report	80
Deleting a Report	81
Services	82
Locations	82
Secure Message Overview	83
Sending a Secure Message	84
Submit a Form	85
Documents	86
Document Enrollment	86
Viewing Documents	87
Settings	88
Contact Settings	88
Adding a New Phone	88
Editing a Phone	89
Deleting a Phone	90
Editing an Email Address	91
Sub-Users	92
Sub-Users Overview	92
Sub-User Overview	93
Adding a New Sub-User	94
Editing a Sub-User	96
Part 1: Editing Sub-User Access	97
Part 2: Editing Sub-User Limits	98
Deleting a Sub-User	99

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