Farmers Trust and Savings Bank Consumer Digital Banking Guide

Getting Started7
Digital Banking System Requirements7
Browser (Desktop & Mobile)7
Mobile Device (App)7
Mobile Remote Deposit Capture7
New User Enrollment8
Logging In9
Out-of-Band Authentication11
Logging Off12
DUO Mobile13
Resetting a Forgotten Password15
Retrieve a Forgotten Username16
Password Security Check17
Dashboard Overview18
Account Details Overview19
Transaction Details21
Adding a New Account23
Adding an External Account24
Removing an External Account26
Opening a New Account27
Organize Dashboard29
Language Preference29
Reorder Accounts30
Rename Accounts31
Hide/Unhide Accounts32
Hide/Unhide Dashboard Tiles33
App Appearance34
Quick Pay35
Selecting Favorite Payees35
Bill Pay36
External Account38
Monthly Activity40
Protecting Your Information41
General Guidelines41
Login ID and Password41
Fraud Prevention41
Login Settings42
Change Username42
Change Password43
Change Security Questions44
Recent Logins45
Mobile Security Preferences46
Enabling Biometric Sign-In46
Enabling FaceID47
Alerts Overview48
Custom Alerts49
Bill Pay Alerts50
Security Alerts51
Turning Alerts On and Off52
Editing or Deleting Alerts53
Previous Alerts54
Move Money55
Move Money Overview55
Bill Pay Enrollment56
Adding a Payee58
Bill Pay Payee - Company59
Bill Pay Payee - Individual61
Favoriting a Payee64
Editing a Payee65
Deleting a Payee66
New Transaction67
Making a Loan Payment69
Making a Bill Pay Payment71
Editing Transfers/Payments73
Skip Transfers/Payments74
Deleting Transfers/Payments75
Deposit Checks76
Remote Deposit76
Creating a New Report77
Account Activity Report77
Sub-User Account Access Report78
Running an Existing Report79
Editing a Report80
Deleting a Report81
Secure Message Overview83
Sending a Secure Message84
Submit a Form85
Document Enrollment86
Viewing Documents87
Contact Settings88
Adding a New Phone88
Editing a Phone89
Deleting a Phone90
Editing an Email Address91
Sub-Users Overview92
Sub-User Overview93
Adding a New Sub-User94
Editing a Sub-User96
Part 1: Editing Sub-User Access97
Part 2: Editing Sub-User Limits98
Deleting a Sub-User99

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