Fidelity Bank Personal Online Banking User Guide

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Table of Contents Getting Started

New User Enrollment ...................................................................................................9 Logging In.....................................................................................................................10 Logging Off ........................................................................................................................... 10 Unlock/Forgot Password............................................................................................11 Retrieve a Forgotten User ID .....................................................................................12 Security Password Security Check ...........................................................................................13 General Guidelines .............................................................................................................. 13 Login ID and Password........................................................................................................ 13 Fraud Prevention ................................................................................................................. 13 Alerts ............................................................................................................................14 Enrolling in Alerts................................................................................................................. 14 Enable/Disable Alerts .......................................................................................................... 15 Editing Alerts ........................................................................................................................ 16 Notifications Settings .......................................................................................................... 17 Notifications History............................................................................................................ 18 Accounts Account Summary.......................................................................................................19 Account Details Overview ..........................................................................................21 Edit Accounts View......................................................................................................23 Download Transactions ............................................................................................24 Credit Score .................................................................................................................25 Enable Credit Score ............................................................................................................. 25 Viewing Credit Score............................................................................................................ 25 Statements & Notices Viewing Your Statements...........................................................................................26 Stop Payments Written Check .............................................................................................................27 Single Check or Range of Checks .............................................................................28 Stop Payment History ................................................................................................29 WebConnect WebConnect Overview ..............................................................................................30 Open An Account Online Account Opening Overview...........................................................................31