First Citizens Bank Digital Banking for Consumers User Guide

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7. Choose whether to register your device for future logins. Device registrations expire after 90 days.

Note : If you are using your own personal computer or mobile device, registering that device helps you to avoid repeating the Secure Access Code process in the future. If you are using a shared device, we strongly suggest you do not register your devices. Not registering requires you to use a SAC, each time you log in.

8. Create your password. 9. Review the First Citizens Digital Banking Consent to Receive Electronic Disclosures and the First Citizens Digital Banking Agreement. To agree to the terms and conditions within, click the I Accept button. 10. Congratulations! You have successfully logged in to Digital Banking! If you have any questions or concerns, call us at 888-FC DIRECT. Note : After logging in to the mobile app for the first time, you may be prompted to enable push notifications. This allows you to receive real-time security alerts and approve login attempts with a tap on your device. Go to page 197 for more information..

Getting Started: Desktop New User Enrollment