First Citizens Bank Digital Banking for Consumers User Guide

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Statements & Documents Statement Delivery

You can change how you like to receive your monthly statements for your primary account. Paper statements are physically delivered to you in the mail, while E-Statements are sent in PDFs through email.

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7 In the Statements & Documents dropdown, click Enroll in e.statements. 1. Use the drop-down to select “e.statements” as the delivery type. You can also go back to paper statements if you no longer want to be enrolled in e.statements. 2. Confirm your email address. 3. Confirm if you’d like to use this delivery type of all accounts. 4. Confirm if you’d like to use this email address for all accounts. 5. A PDF with a code appears. Type the keyword into the verification field. 6. Read and agree to the Consent to Electronic Statements and Disclosures Terms and Conditions, and confirm that you read it by clicking the box. 7. Click the Submit button to complete enrollment.

Statements & Documents: Statement Delivery