First Citizens Bank Digital Banking for Consumers User Guide

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Statements & Documents eStatement Delivery

You can change how you like to receive your monthly statements for your primary account. Paper statements are physically delivered to you in the mail, while eStatements are sent in PDF’s through email.

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8 In the Statements & Documents dropdown, click Enroll in eStatements. 1. Use the drop-down to select “e.statement” as the delivery type. You can also go back to paper statements if you no longer want to be enrolled in eStatements. 2. Confirm your email address. 3. Confirm if you’d like to use this delivery type of all accounts. 4. Confirm if you’d like to use this email address for all accounts. 5. Click the “here” link to open a pdf that will display a keyword. 6. Type the keyword from the pdf into the verification field. 7. Read and agree to the Consent to Electronic Statements and Disclosures Terms and Conditions, and confirm that you read it by clicking the box. 8. Click the Submit button to complete enrollment.

Note : Fees may apply for having paper statements delivered to your home. eStatements, on the other hand, can be accessed at no cost.

Statements & Documents: eStatement Delivery