First Citizens Bank Digital Banking for Consumers User Guide

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Disabling Passcode Authentication, Touch ID ® , Fingerprint or Face ID ® Login You can disable Passcode Authentication, Fingerprint or Facial Recognition Login if you no longer prefer to utilize them. When all features are disabled, you can sign in to your Digital Banking using your user ID and password.

1

Apple ®

Android TM

2 Sign in to First Citizens’ Digital Banking app and tap the Menu button. In the Profile & Preferences dropdown, click Log In Preferences . $3,570.78 Toggle the Passcode , Face/Touch ID ® or Fingerprint Login switch from “On” to “Off.” 1. Tap the Yes button to disable the feature.

Security: Mobile Log In Preferences